Translated by Google
Running a business and doing business successfully
From 23.28 £ /h
10 course elements to succeed in your commercial activity!
Rethink your offer!
– Innovate, rethink your products and services by keeping in mind what your customers need, not what you want to sell to them.
– Retarget your products to address a more restricted niche but which will recognize its needs more through this new offer. Don't forget that a product made to please Mr Everybody will ultimately not be bought by anyone because it is too generic.
– Set up call products
– Rethink the design and ergonomics of your products.
– Turn your customers into ambassadors by offering functions and services in your products that offer more than the customer thought they would get when purchasing:
– Question your arguments, product sheets... by updating them according to the current evolution of the economy, new modes of communication, the new needs of your customers, according to feedback from your salespeople...
Make sure your customers don't forget you!
– Tell a story about your company and its products for better memorization and to make your relationship more personal.
– Send a physical postcard to best customers for your greetings, with a special promotion and information about your new products
– Offer hyper-limited offers in time, prospects are overwhelmed which means that if you do not immediately encourage them to action you have every chance of losing them.
– Treat your new customers like stars: roll out the red carpet (call from a sales representative, loyalty chain by email, satisfaction survey, etc.), call them by name in your communications, keep a history of all exchanges made, memorize their preferences and their needs to prevent them from giving the same information over and over again (loyalty card, link to their account in your emails, etc.), give them VIP gifts (VIP access to events, previews, etc.) ...
After this training (which basically takes 3 months), you will be able to retain your customers and build a solid customer base. You will then see your turnover grow day after day.
Rethink your offer!
– Innovate, rethink your products and services by keeping in mind what your customers need, not what you want to sell to them.
– Retarget your products to address a more restricted niche but which will recognize its needs more through this new offer. Don't forget that a product made to please Mr Everybody will ultimately not be bought by anyone because it is too generic.
– Set up call products
– Rethink the design and ergonomics of your products.
– Turn your customers into ambassadors by offering functions and services in your products that offer more than the customer thought they would get when purchasing:
– Question your arguments, product sheets... by updating them according to the current evolution of the economy, new modes of communication, the new needs of your customers, according to feedback from your salespeople...
Make sure your customers don't forget you!
– Tell a story about your company and its products for better memorization and to make your relationship more personal.
– Send a physical postcard to best customers for your greetings, with a special promotion and information about your new products
– Offer hyper-limited offers in time, prospects are overwhelmed which means that if you do not immediately encourage them to action you have every chance of losing them.
– Treat your new customers like stars: roll out the red carpet (call from a sales representative, loyalty chain by email, satisfaction survey, etc.), call them by name in your communications, keep a history of all exchanges made, memorize their preferences and their needs to prevent them from giving the same information over and over again (loyalty card, link to their account in your emails, etc.), give them VIP gifts (VIP access to events, previews, etc.) ...
After this training (which basically takes 3 months), you will be able to retain your customers and build a solid customer base. You will then see your turnover grow day after day.
Extra information
I work with Slide or Powerpoint slides, and also audiovisual content.
Location
At student's location :
- Around Abidjan, Ivory Coast
Online from Senegal
About Me
William is a very friendly and diligent tutor. He can help you build your confidence and your French level at the same time. He has 10 years of professional experience in business development, life and business coaching, as well as academic and professional report writing.
William has visited more than 10 African countries including South Africa, Kenya, Ghana, Benin, Togo, Cameroon, the Democratic Republic of Congo, etc... And also France which is the cradle of the French language. He has worked with international organizations, exchanged in French and English with several interlocutors. He is passionate about Cinema, Literature, Music, with an interest in Fashion.
William likes to meet people, participate in discussion and exchange programs, in order to discover more people, and discuss many interests, for a better mental growth. He likes to encourage, coach, and bring his expertise to various projects. He is a native French speaker, who has a broad knowledge of the culture and lifestyle of people who speak French as their primary language.
William can help you improve yourself, he has made it his mission to bring out the potential that is in each individual, so that you can become the best person you have ever been. The goal behind each of his classes is for you to see a real change and improvement in your French language skills.
William's courses are complemented by interactive exercises, which will allow students to better understand the lessons, for a better development.
William has visited more than 10 African countries including South Africa, Kenya, Ghana, Benin, Togo, Cameroon, the Democratic Republic of Congo, etc... And also France which is the cradle of the French language. He has worked with international organizations, exchanged in French and English with several interlocutors. He is passionate about Cinema, Literature, Music, with an interest in Fashion.
William likes to meet people, participate in discussion and exchange programs, in order to discover more people, and discuss many interests, for a better mental growth. He likes to encourage, coach, and bring his expertise to various projects. He is a native French speaker, who has a broad knowledge of the culture and lifestyle of people who speak French as their primary language.
William can help you improve yourself, he has made it his mission to bring out the potential that is in each individual, so that you can become the best person you have ever been. The goal behind each of his classes is for you to see a real change and improvement in your French language skills.
William's courses are complemented by interactive exercises, which will allow students to better understand the lessons, for a better development.
Education
- 2021: Professional Certificate in Excising Practical Leadership from Havard University Kennedy School
- 2020: Certificate of Achieving in Business Mentoring from Cherie Blair Foundation for Women
- 2016: Certificate of Achieving in Organisational Leadership from Source Creative
- 2015: Certificate of Completion in Business & Entrepreneurship from Kenyatta University
- 2014: Certificate of Achieving in Customer Relationship Management from Guihur & Associés
- 2010: BA in Human Resources Management from Institut Management de Brazzaville
- 2009: Senior Technician Certificate in Business Unit Management from Institut de Développement de l'Homme de l'Entreprise et de Management
- 2020: Certificate of Achieving in Business Mentoring from Cherie Blair Foundation for Women
- 2016: Certificate of Achieving in Organisational Leadership from Source Creative
- 2015: Certificate of Completion in Business & Entrepreneurship from Kenyatta University
- 2014: Certificate of Achieving in Customer Relationship Management from Guihur & Associés
- 2010: BA in Human Resources Management from Institut Management de Brazzaville
- 2009: Senior Technician Certificate in Business Unit Management from Institut de Développement de l'Homme de l'Entreprise et de Management
Experience / Qualifications
2020-2021: Leadership & Business Administration Consultant to Comfortable Life
2020: Digital & Sustainable Development Consultant to International Institute for Environment & Development (IIED)
2018-2021: French Teacher Consultant to Independent Consulting Services (for private Corporation)
2018-2020: Leadership Trainer to Bridge Development Workforce Consulting
2018-2020: Contributing Writer to UN Environment Project / Biodiversity & Climate Report
2018-2021: CEO to Genuine Leadership Corporation (Market Research Agency)
2014-2018: CEO to Sebomai Entreprises (Communication Agency)
2013-2014: Airport Manager to Aeroports du Congo (National Airport Manager)
2011-2012: Marketing & Communication Manager to Trust Consulting Group (Communication Agency)
2020: Digital & Sustainable Development Consultant to International Institute for Environment & Development (IIED)
2018-2021: French Teacher Consultant to Independent Consulting Services (for private Corporation)
2018-2020: Leadership Trainer to Bridge Development Workforce Consulting
2018-2020: Contributing Writer to UN Environment Project / Biodiversity & Climate Report
2018-2021: CEO to Genuine Leadership Corporation (Market Research Agency)
2014-2018: CEO to Sebomai Entreprises (Communication Agency)
2013-2014: Airport Manager to Aeroports du Congo (National Airport Manager)
2011-2012: Marketing & Communication Manager to Trust Consulting Group (Communication Agency)
Age
Children (7-12 years old)
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level
Beginner
Intermediate
Advanced
Duration
30 minutes
45 minutes
60 minutes
90 minutes
120 minutes
The class is taught in
French
English
Lingala
Skills
Availability of a typical week
(GMT -05:00)
New York
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00-04
04-08
08-12
12-16
16-20
20-24
My training technique is based on informative and action-oriented approaches. I appeal to the students who are the beneficiaries of my courses, to encourage them to communicate their thoughts as much as they can, in order to raise expectations of their learning of the French language.
I energize this cooperation by offering a relaxed and friendly working atmosphere, while keeping the important focus on learning. Being aware that learning a language is not easy, I am here to help my students to have confidence in their abilities.
My methodology is also reformist. I first propose revelation practices using different documents such as writings, recordings or melodies. I then propose to study the sentence structures that have a link with the considered archives. Then I invite the students to use this new learning in various activities.
Since the language is alive and spoken, I attach extraordinary importance to collaboration and correspondence. This is the reason why I encourage arrangement and oral creation in my classes. Obviously, I must also ensure that the student is fulfilled and that he can assess his progress, which is why I am attentive to the needs of the learner, and I adapt the content of my courses accordingly.
I also give time to learn articulation, oral and written comprehension of students who wish to progress in French.
I energize this cooperation by offering a relaxed and friendly working atmosphere, while keeping the important focus on learning. Being aware that learning a language is not easy, I am here to help my students to have confidence in their abilities.
My methodology is also reformist. I first propose revelation practices using different documents such as writings, recordings or melodies. I then propose to study the sentence structures that have a link with the considered archives. Then I invite the students to use this new learning in various activities.
Since the language is alive and spoken, I attach extraordinary importance to collaboration and correspondence. This is the reason why I encourage arrangement and oral creation in my classes. Obviously, I must also ensure that the student is fulfilled and that he can assess his progress, which is why I am attentive to the needs of the learner, and I adapt the content of my courses accordingly.
I also give time to learn articulation, oral and written comprehension of students who wish to progress in French.
Good-fit Instructor Guarantee









