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Patricia
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5
4 reviews
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Trusted teacher
This teacher has a fast response time and rate, demonstrating a high quality of service to their students.
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Since April 2020
Instructor since April 2020
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ITIL v4 Foundation Course - IT Service Management (Information Technology)
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From 25.9 £ /h
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ITIL is currently the most accepted and used framework in the world of IT service management.
ITIL is a set of concepts and best practices regarding the management of information technology (IT) services, and how it can be better aligned with business processes. It describes in detail an extensive set of functions and processes designed to help organizations achieve quality and efficiency in IT operations.
Through the course you will know the framework used for the management of technology services, the value chain, its principles, and processes that are part of ITIL for the 4th Industrial Revolution.
You will be prepared to take the ITIL v4 Foundation certification exam
Extra information
According to the level of knowledge of the student and their objectives with the course, class sessions will be held
Location
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At student's location :
  • Around Madrid, Spain
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Online from Spain
About Me
I prepare my classes based on the needs of my students and their learning objective.
The classes are dynamic and analytical, with reasoning and understanding of the lessons, reinforcement questions and simple and practical explanations, with examples aligned to the student's objectives.
Education
ACADEMIC TRAINING
2019- Current Master in Design Thinking & Customer Experience
EAE Business School Madrid, SPAIN
2015- 2016 Master of Business Administration - MBA
INCAE Business School Managua, NICARAGUA
Master in Finance double certification with EADA - Spain
Industrial Engineering Degree - Fifth Superior
Experience / Qualifications
Certification in PMI Agile Certified Practitioner
Certification in ITIL Foundation 4
Scrum Fundamentals Certified - SFC™
Certification in Project Management Professional
Age
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level
Beginner
Intermediate
Advanced
Duration
60 minutes
90 minutes
120 minutes
The class is taught in
Spanish
English
Skills
Reviews
Availability of a typical week
(GMT -05:00)
New York
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Online via webcam
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At student's home
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00-04
04-08
08-12
12-16
16-20
20-24
Project Management Courses for Certifications from the Project Management Institute - PMI
31.26 £ /h
It is a course to learn the fundamentals of project management within the framework of PMI for the PMP or PMI-ACP certifications.
Oriented for students of different levels of knowledge in project management and / or who apply project management in their working life, and do not know a methodology.
These courses can be the beginning of the knowledge of the PMP project management methodology or reinforce knowledge to strengthen them and present you to the PMP or PMI-ACP certification exams or knowledge for the Scrum Fundamentals certification, and if you are part of a team of YOU. You can take classes for the ITIL v4 certification. With material and practical content for your preparation.
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5
4 reviews
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Contact Patricia
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Private lessons
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María
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I consider myself a dedicated, responsible and willing person, willing to help and facilitate learning.
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Understand the regulatory framework and international standards such as ISO 27001, PCI DSS, and GDPR.
Develop skills to manage comprehensive security programs aligned with business objectives.
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Engineers with experience in technical areas of computer security, networks, development or auditing, who seek to make the leap to strategic leadership positions in cybersecurity.

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Hi!

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The core objective is to maximise your grade potential by mastering both the theoretical concepts and the specific practical skills required by the Cambridge exam structure.

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Examining Body Expert: I have extensive experience working with the Cambridge International examining body, having taught and assessed this exact syllabus in international schools for at least seven years.

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