Customer Relations & Sales Training: Specialize

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From 48.75 £ /h

Looking to boost your sales and management skills? Expert trainer offers certified training designed to help you excel in the world of sales and customer relations:

* Customer relationship development: Build loyalty and lasting relationships with your customers.
* Sales Consulting: Master sales techniques to become a true advisor.
* Animation and energizing of the commercial offer: Make your offer irresistible and boost your results.
* Sales Team Management: Lead your team towards achieving its objectives.

These training courses are eligible for RNCP certifications, allowing you to specialize and officially validate your skills in the following areas:
* D1401 - Sales assistance
* D1501 - Sales animation
* M1704 - Customer relationship management
* M1705 - Marketing
Whether you are an individual looking to advance or a company wanting to train its teams, our programs are available as private training or through a Training Organization (TO).

Ready to make a difference in the market?

Location

Online from France

Age

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Intermediate

Advanced

Duration

60 minutes

The class is taught in

French

English

Skills

Sales

Business management

Marketing

Availability of a typical week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Cami

4.9

(29)

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and advanced know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This executive is in charge of transmitting information and directives from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.

- Hourly fees: To support each other and to be pleasant to you in this period of covid19 and in a spirit of solidarity, the fees have been temporarily reduced. But this fixed price will not increase after the start of the sessions.

-Sessions in English / French

-As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

-Program: adapted to each need

Ritika

4.9

(29)

The teaching methodology will be based on your course content and your objectives. My aim is primarily to help you with the concepts and application of that knowledge when submitting assignments and answering questions. I am passionate about teaching. I love sharing my knowledge and experience with my students. I am a life long learner and deeply passionate about books and learning new things. I teach students at High school, Undergraduate and Graduate levels.

Fatih

4.9

(29)

Are you enrolled in a Business Management or an MBA program and you need help in your business courses? Fatih would be happy to help you in your business management, marketing, human resource management and other related courses. I have a PhD in economics from Georgetown University and I have a BA in economics from Bogazici University. Over the past 10 years I have worked as an Associate Professor of Economics and Finance in various universities and I tutored university students in various economics, finance, and accounting courses. Our academy helps college students in their various courses. We have students from various universities in US and UK including American University, George Washington University, Nottingham University, King's College London, University of Bath, Northwestern University, University of Royal Holloway etc. Please contact us if you need help in any of your business management courses.

Lobna

4.9

(29)

Hey, are you interested in understanding your business studies easily, summarizing all your files, preparing for your exams and with No physical EFFORT!

Well, you're in the right place, friend.

All you need to do, click the booking button, send me a few details (grade, topics, deadlines .....) and I'll see you there!!

I am a Business administration teacher with a BBA (very good with honors), top of my class, running my online tutoring Academy would love to help you.

I can teach you in Arabic" which is my native language ", English and Turkish.

Great! Be a business lover, study business easily and have a nice Business Day!!

See you!

Dr.Ibrahim

4.9

(29)

Business Administration (MBA) is a comprehensive, advanced-level program designed to develop strategic thinking, leadership skills, and practical expertise across all major areas of business. Core subjects include finance, marketing, operations, human resource management, organizational behavior, economics, and business strategy. Students will analyze real-world business challenges, engage in case studies, and participate in collaborative projects to build decision-making and problem-solving abilities. The program emphasizes innovation, global perspectives, and ethical leadership, preparing graduates for executive roles, entrepreneurial ventures, and dynamic career opportunities in diverse industries.

Dr.Ibrahim

4.9

(29)

This course provides a comprehensive introduction to ISO standards and their practical application in business operations. Designed for professionals, managers, and organizations seeking certification or improvement, the program covers the fundamental principles of ISO, including quality management, risk assessment, process control, and continuous improvement.

Participants will learn how ISO standards such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety) can be applied to strengthen business performance, ensure compliance, and meet international requirements. Through case studies, workshops, and interactive exercises, learners will gain hands-on knowledge of documentation, auditing, corrective actions, and best practices for sustainable success.

By the end of the program, participants will understand the key requirements of ISO standards, how to implement them effectively, and how to prepare for internal and external audits. This course is ideal for quality managers, compliance officers, team leaders, and business owners who want to achieve excellence, build customer trust, and gain a competitive edge in the global market.

Asheel

4.9

(29)

Learning SAP MM, SD, and PP gives you full control over a company’s core logistics processes.

MM Procurement and inventory management

SD Sales and billing processes

PP Production planning and manufacturing

Together, they cover the complete supply chain (Procure , Produce ,Sell).
This makes you more valuable in projects and increases your career opportunities in SAP.

Jonita

4.9

(29)

This Business English course is designed for professionals, students, or anyone looking to improve their English for the workplace. Lessons focus on business communication skills, including writing emails, reports, and proposals, participating in meetings, making presentations, and negotiation vocabulary.

We use practical exercises, real-world business scenarios, and role-playing activities to develop both fluency and confidence. Lessons are tailored to your industry, level, and personal goals, ensuring you can communicate effectively and professionally in English.

By the end of the course, students will be able to confidently handle business conversations, write professional emails, and use appropriate business vocabulary in any professional setting."*

Rui

4.9

(29)

My training includes specializations in trade marketing, product management, business intelligence, strategic marketing, innovation, and digital marketing. Throughout my career, I've learned that marketing is not just a discipline: it's a way of understanding people, creating value, and turning ideas into reality.

Vanessa

4.9

(29)

I have studied A level AQA psychology, GCSE and A level Edexcel Business and I have achieved an A in them. I understand that students often struggle to understand the concepts, memorising key theories and structuring their answer to essay questions. I can help you gain more knowledge as well as confidence in your exams. Feel free to get in touch with me.

Sarah

4.9

(29)

This class can be tailed individually for the curriculum of each and every student. Summaries will be provided if need for study purpose.

The business class usury covers all business principles
Introduction
International business
Business ethics
Management
Human resources
Marketing principals

Kamel

4.9

(29)

Are you looking to improve your economics skills, succeed in your high school economics and social sciences exams, or understand your business and management subjects? I can help you.

Who am I ?
• Graduated with a Master's degree from Toulouse Business School (TBS), a leading and recognized business school.
• Holds a Bachelor's degree in Economics.
• Proven experience: I support many high school and university students towards success, whether for the baccalaureate, midterms or competitive exams.

Courses offered:

For high school students:
• Help in Economics and Social Sciences (SES)
• Help in Economics and Law
• Support in Organizational Management

For students :
• Bachelor's Degree in Economics and Management
• Bachelor
• BTS
• AIM

Teaching method:
• Clear explanations, illustrated with concrete examples, "understand before you learn"
• Review of course material, exercises, and methodology sheets
• Personalized follow-up according to your needs

Possible courses:
• At home (depending on location)
• Via Google Meet video conference

Sergio

4.9

(29)

Private lessons in accounting, finance and business management, with a practical and applicable approach from day one.
For levels from high school and secondary school to postgraduate and Master's degrees, or professionals who want to complement or update their knowledge on these subjects.

Chalani

4.9

(29)

Economics, Business Tutoring
Struggling with economics theories? Need help with business assignments? I'm here to help.

With a First Class Honours degree in Business Economics (GPA 3.94), two years of university teaching experience as an assistant lecturer, and currently pursuing my master's in Global Strategic Management at FH Joanneum, I understand exactly what students need to succeed.

What you'll get:
Clear, simple explanations of complex topics.
Practical help with assignments and exam preparation.
Personalized sessions tailored to your learning style.
Patient, encouraging support from an experienced tutor.

Subjects I teach:
Economics (Micro & Macro)
Business Studies
Business Management
Study Skills & Exam Techniques

Whether you're in secondary school, university, or simply want to improve your skills—I'll help you reach your goals.

Nathalie

4.9

(29)

🎓 For Students
I help students overcome stage fright and speak confidently in presentations, oral exams, and class discussions.

💼 For Corporate Professionals
I help professionals speak confidently in meetings, presentations, and interviews so they can be heard, respected, and promoted.

🌍 For Non-Native English Speakers
I help non-native English speakers speak English with clarity and confidence — without fear of judgment.