Remote Customer Service Soft Skills Lessons for Teens & Adults

From 12 £ /h

This class is for persons who are interested in working at home in the customer service industry. The focus is to learn basic soft skills that are essentially in adding to your list of skills when applying for your next customer support job. You will learn at the end, even if you have never worked as a support agent a day in your life, how to handle even the most difficult situations in the most professional manner.

Extra information

Bring your own laptop, and come ready with questions

Location

Online from Jamaica

Age

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Duration

60 minutes

The class is taught in

English

Skills

Customer service

Developmental skills

Communication skills

Availability of a typical week

(GMT -04:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

English Homework Help, Tutoring and Assistance with Comprehension for Elementary Students

12 £ /h

This class is for parents who do not have the time to assist their kids with homework because of busy work schedules. What's in it for your child? My goal is to help your child with homework needs in English, and to take it step further and pay special attention to comprehension and reading skills, all while doing so in a fun exciting setting. It is important that kids have additional support and so there are tutoring options available if so desired.

I will also be assigning homework for when students leave our sessions, those will be followed up with on our next sessions and then I will be sending progress reports to you each week on your child's overall performa

Learn How To Cook in 10 Easy Steps for Beginner Cooks

12 £ /h

This class is no Worst Cooks in America BUT I assure you after we are finished you will be able to make a decent home cooked meal with a very elegant flair. You will learn a wide range of cooking techniques backed by international flavors. It will be fun as we learn in 10 easy steps per meal! And if you have never cooked a day in your life, this will definitely work for you! I will post videos, recipes and instructions and you will replicate those and send photos and videos back.

Caroline

4.96

(52)

Dutch for speakers of other languages: all levels
Grammar - spelling - pronunciation - conversation - preparation ITNA...
I make my own material tailored to the student.

Dutch for native speakers: spelling - reader-oriented writing
If desired, the following is possible: correction and revision, proofreading of papers and theses, translations from English / Spanish (prices are determined based on the number of words)

The price for a lesson is for 1 person. Do you want to take the lesson with several people? Please contact me to ask for the price.

The available times during the week often change. So feel free to contact me to ask if your preferred moment is still available.

Youssef

4.96

(52)

Communication is the most versatile and sought-after skill today. Whether it's to succeed in an oral exam, convince during a job interview, lead a professional meeting, or simply overcome shyness and express oneself clearly, speaking is something that can be learned and practiced.

I offer you tailored support to unlock your potential, structure your thinking and give impact to your interventions, both oral and written (in person or online).
The strategic focus of our work:
Ease and Oral Eloquence: In-depth work on non-verbal communication (posture, gaze, gestures) and paraverbal communication (voice management, intonation, rhythm, silences).

Managing stage fright and stress: Breathing and grounding techniques to overcome the fear of public speaking and transform stress into positive energy.

Structuring techniques: Learning impactful argumentative structures. How to capture attention from the first few seconds, maintain audience interest, and conclude with a powerful message.

Written expression techniques: Clarity of style, choice of vocabulary, writing of professional emails, reports or impactful speeches.

Mohamed

4.96

(52)

University English Instructor| Started teaching English 9 years ago| Specializing in Conversational English.

My teaching approach is designed to develop communication skills above all. We watch or read materials, such as videos, articles, stories, poems, caricatures, then discuss them; we act out situations from everyday life; we take positions and practice debates. However, this doesn’t mean that we just practice speaking. I also make sure the learner is not running in circles. I’m here to ensure that they do not keep repeating the same mistakes or keep using the same expressions over and over in conversation.
In order to keep making progress, I take my student on a journey that involves:
• Improving their grammar.
• Fixing their pronunciation.
• Enriching their vocabulary by learning to use new words and common idioms.
By the end of this course, you should be able to speak English fluently and confidently.

PS: Because of my academic specialty, I also help with academic writing and creative writing.

Giorgia

4.96

(52)

Hello everyone!
I'm Giorgia and I come from Torino, Italy.
I offer my native knowledge of Italian to any of you, who wants to discover this beautiful language.

I teach for all levels, from very beginners to advanced speakers, passing through amateurs or simply curious of any age. I can also help with university exams and school works/assignments.
Being a pianist and a piano teacher, I already have lots of experience with teaching and pedagogical approach with the whole range of ages.

The lesson is intended to meet the student needs: the focus can be on the grammar, conversation or literature. In case of a middle-level speaker, the lesson will cover all four language's abilities: listening, speaking, writing and reading. My suggestion of a well planned lesson is, for any level, to divide it into two parts: grammar first and then conversation (covering all the abilities mentioned above).

Thank you for your attention and looking forward to meeting you !!

Abir

4.96

(52)

Hello everyone! 👋
Are you looking to learn French for beginners but unsure where to start? Do you dream of being able to speak French confidently, explore the rich French culture, and express yourself with ease? If so, this beginner French course is designed specifically for you! 🏁
I’m Abir, a passionate language teacher from beautiful Tunisia 🇹🇳. French is my second language, and I’m super excited to guide you on your journey to learning French from scratch! 🎓 Whether you are starting from absolute zero or looking to strengthen your basic skills, these personalized French lessons are the perfect fit.

What You Will Achieve in This Course:
By joining my classes, you will quickly gain the essential skills to understand and speak French fluently. This course opens doors to:
🗣️ Conversational French: Engaging in exciting, everyday conversations.
📚 Core Foundations: Mastering basic French grammar, vocabulary, and pronunciation.
🌍 Cultural Immersion: Opening new doors to cultural experiences and French traditions.
Don’t wait—dive into the wonderful world of the French language and culture with me! 🚀
Ready to start your linguistic adventure? Book your first French lesson today and let’s embark on this exciting journey together! 🎉
Stay safe and keep inspired! ✨

Awni

4.96

(52)

French DELF & TCF Exam Preparation | Get Certified with Confidence

Are you preparing for the DELF or TCF French exam for studies, work, or immigration?
I offer professional, results-focused preparation to help you reach your target score with confidence.

🎯 What you will get:
✔ Preparation for DELF A1–C1 and TCF (all formats)
✔ Full training in the 4 official skills:

Listening

Reading

Writing

Speaking
✔ Mock exams with detailed feedback based on official criteria
✔ Exam strategies, time management & common pitfalls
✔ Vocabulary and grammar targeted to your exam level

👨‍🏫 About me:

Experienced French language instructor

Specialized in DELF & TCF exam preparation

Proven methods adapted to your level and goals

Clear explanations and confidence-building speaking practice

💻 Lesson format:
📍 Online
⏱ Flexible schedule
🌍 International students welcome

📩 Book your first lesson on Apprentus today and take the next step toward French certification!

Nesrine

4.96

(52)

I am happy to help you learn the French language: 📚written or 🎤🎧oral or both. It depends on your needs.

I follow the institut Français programmes to design my course.
Through videos, audios, images, texts, songs, stories... learners will learn how to listen, speak, read, and write in French.

You will be comfortable and motivated. There will be no stress or routine. I am patient and a good listener.

If you want to improve your French skills, or you have an exam or homework, contact me💐 🏵️

Lilia

4.96

(52)

I am a FLE (French as a foreign language) teacher in training centers, associations, and remotely for foreigners who wish to learn French.
Preparation for TCF Canada, DEFL and DAFL for all levels.

I have a master's degree in business engineering and international trade, a certification in French as a Foreign Language and a master's degree in teaching.
I use fun and interactive methods with lots of language practice.
I can help you write your CV and cover letter, and practice for job interviews.

I offer sessions adapted to the needs and pace of each learner.

Methodology :
- Initial assessment: For each support I will carry out a diagnostic assessment to identify the student's strengths and weaknesses in the subject concerned (mathematics, French, science, etc.).
- Personalized approach: Courses are adapted to the student's level, with individualized monitoring. This includes practical exercises, targeted revisions, and explanations adapted to each learning pace.
- Progressive objectives: we set short and long-term objectives together to motivate the student and measure their progress.
- Learning techniques: I use interactive methods (online exercises, educational games) and revision sheets to help memorize and understand key concepts (flashcards, etc.)

Typical sessions:
- Course of the sessions:
- Review of previous concepts: 10-15 minutes to review the points covered during the last lesson.
- Lesson of the day: 30-45 minutes to introduce and explain a new concept.
- Practical exercises: 20-30 minutes to apply what has been learned, offering exercises adapted to the student's level.
- Questions and corrections: 10-15 minutes at the end to answer the student's questions and correct mistakes together.
- Regular monitoring: I plan regular assessments to adjust the learning method and adapt the pace of the lessons.

So what are you waiting for? Join me for an unforgettable adventure!

Nouhaila

4.96

(52)

Learn Arabic and open the door to a whole new culture!
Personalized, dynamic lessons 100% tailored to you

Have you always wanted to speak Arabic but didn’t know where to start?
You’re in the right place! Whether you’re starting from scratch or looking to improve your current level, I’ll help you reach your goals step by step.

What do my classes include?
📚 Practical focus: Learn what you’ll actually use in real life
🗣️ Conversation from day one
🌍 Useful vocabulary for travel, work, or connecting with people around the world
🧠 Clear explanations of grammar and pronunciation
⏱️ Flexible scheduling (pick the time that suits you best)
💻 Online (from anywhere) or in-person (if nearby)
🎯 Extra materials, personalized feedback, and exercises tailored to your interests

For all levels and ages:
✅ Kids and teens
✅ University students
✅ Professionals and travelers
✅ Language and culture enthusiasts

Why learn Arabic with me?

I speak your language and understand your challenges
I use modern, motivating teaching methods
You’ll learn not just the language, but also the culture and Arab traditions
And most importantly: we’ll make learning fun and natural!

The best time to start is now—
And Arabic... you’re going to love it!
✨ مرحباً (Welcome!)

Mohammed

4.96

(52)

I am a specialized Arabic teacher for non-native speakers with over 3 years of experience in both public and private institutions. My background includes academic and pedagogical training, allowing me to tailor lessons to your specific needs—whether you want to learn Modern Standard Arabic (MSA) for professional/academic reasons or the Moroccan Dialect (Darija) for travel and daily life.
My lessons are interactive, structured, and focused on real communication. I help students build confidence in speaking, improve their listening skills, and understand Arabic in real-life situations. I work with both beginners and intermediate learners, and I provide personalized materials and exercises to support your progress.
If you are looking for a clear, practical, and supportive way to learn Arabic, I would be happy to help you.
Book lessons and let’s start learning Arabic together!

Krzysztof

4.96

(52)

Would you like to speak Polish more confidently with your partner’s family, colleagues or people you meet in everyday situations?

I am a native Polish teacher with six years of recent teaching experience and an international professional background. I hold an MA in Conference Interpreting from London Metropolitan University and previously worked for approximately ten years as a public-service interpreter in the United Kingdom.

My lessons are particularly suitable for English-speaking adults who want to:

• communicate with Polish relatives and friends;
• manage everyday situations in Poland;
• understand natural, connected Polish;
• speak without translating every sentence in their head;
• use Polish more confidently at work;
• understand Polish grammar through clear explanations in English.

Each course begins with an assessment of your current level, goals and priorities. We then create a practical learning plan based on the situations in which you genuinely need Polish.

Lessons combine speaking, listening, practical vocabulary, pronunciation and grammar. You will practise complete phrases and realistic conversations rather than memorising isolated word lists.

I teach all levels, from complete beginner to advanced, and adapt the pace, materials and homework to each student.

Book a lesson and start using Polish with greater confidence in real-life situations.

Leon

4.96

(52)

Have you always wanted to speak Kiswahili like a native Kenyan? Karibu sana!Kiswahili is spoken by over two hundred million people in East Africa. It is one of the most important languages in Africa. But most courses teach you boring textbook phrases that no one uses in real life.This course is different. I am Leon, a native Kiswahili speaker from Nairobi, Kenya. I will teach you real everyday Kiswahili that Kenyans and Tanzanians actually use when they talk to friends, family, and customers.This course is perfect for you if you are moving to Kenya or Tanzania. It is perfect for travelers and volunteers who want to connect with locals. It is perfect for people who work with East African clients and teams. It is also perfect for anyone who loves African languages and wants to learn something new and exciting.What you will learn in this course:
How to greet people like a pro and show respect
How to introduce yourself and have a full basic conversation
Numbers and time and shopping and bargaining in the market
Essential grammar made simple with no confusing rules
Common phrases for taxis and restaurants and hotels and daily life
How to sound natural and confident like a local personNo previous knowledge is needed. Each lesson is short and practical and easy to follow. By the end, you will speak Kiswahili with confidence. Enroll now and let us start. Tuanze!

Oana

4.96

(52)

Discover Romanian through lessons built around how you actually want to use the language. I’m a native Romanian speaker, and I tailor classes to each student’s age, level, interests and goals: whether you want to have everyday conversations, communicate with family, travel, work in Romania or simply learn something new.

I developed my approach partly through the experience of helping a non-native speaker learn Romanian from the beginning, which taught me where learners tend to get stuck and what explanations actually help. Lessons can combine conversation, pronunciation, vocabulary, grammar and reading, with plenty of practical Romanian rather than learning rules in isolation.

Silvia

4.96

(52)

¡Aprende o mejora tu español de forma práctica, amena y a tu ritmo!

Soy graduada en Educación Primaria y cuento con un Máster en Enseñanza de Español como Lengua Extranjera (ELE). Adapto cada clase al nivel, necesidades y objetivos específicos de cada estudiante.

¿Qué aprenderás en mis clases?

Español para extranjeros (todos los niveles, A1 - C2): Desarrollo de la expresión oral y conversación fluida, comprensión lectora, gramática práctica, vocabulario.

Moshfeque

4.96

(52)

Speak with greater confidence in English—whether you are preparing for an interview, delivering a presentation or taking part in an important business conversation.

I offer personalised, one-to-one sessions for intermediate and advanced English speakers, particularly international professionals, university students and applicants. Together, we will work on expressing your ideas clearly, choosing appropriate language and responding thoughtfully to questions.

Each lesson starts with your goals. We might discuss a topical article, rehearse a job or university interview, practise a presentation, or explore a realistic workplace situation. I will give you specific feedback on your wording, structure and delivery, with practical points to work on between sessions. You are welcome to bring your own presentation, interview questions or discussion topics.

I graduated with a First in Law from Oxford and completed the Bachelor of Civil Law before training as a barrister. I am now a non-practising barrister with substantial experience in banking, business leadership and international consultancy. My approach draws on years of explaining complex ideas, presenting arguments and working with people across cultures.

Lessons normally last 60 minutes and are available online to students worldwide, with in-person sessions also possible in and around London. My aim is to help you communicate with clarity and confidence in situations that matter to you.