Remote Customer Service Soft Skills Lessons for Teens & Adults

From 9.27 £ /h

This class is for persons who are interested in working at home in the customer service industry. The focus is to learn basic soft skills that are essentially in adding to your list of skills when applying for your next customer support job. You will learn at the end, even if you have never worked as a support agent a day in your life, how to handle even the most difficult situations in the most professional manner.

Extra information

Bring your own laptop, and come ready with questions

Location

Online from Jamaica

Age

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Duration

60 minutes

The class is taught in

English

Skills

Customer service

Developmental skills

Communication skills

Availability of a typical week

(GMT -04:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

English Homework Help, Tutoring and Assistance with Comprehension for Elementary Students

9.27 £ /h

This class is for parents who do not have the time to assist their kids with homework because of busy work schedules. What's in it for your child? My goal is to help your child with homework needs in English, and to take it step further and pay special attention to comprehension and reading skills, all while doing so in a fun exciting setting. It is important that kids have additional support and so there are tutoring options available if so desired.

I will also be assigning homework for when students leave our sessions, those will be followed up with on our next sessions and then I will be sending progress reports to you each week on your child's overall performa

Learn How To Cook in 10 Easy Steps for Beginner Cooks

10.04 £ /h

This class is no Worst Cooks in America BUT I assure you after we are finished you will be able to make a decent home cooked meal with a very elegant flair. You will learn a wide range of cooking techniques backed by international flavors. It will be fun as we learn in 10 easy steps per meal! And if you have never cooked a day in your life, this will definitely work for you! I will post videos, recipes and instructions and you will replicate those and send photos and videos back.

Mohamed

5.0

(8)

University English Instructor| Started teaching English 9 years ago| Specializing in Conversational English.

My teaching approach is designed to develop communication skills above all. We watch or read materials, such as videos, articles, stories, poems, caricatures, then discuss them; we act out situations from everyday life; we take positions and practice debates. However, this doesn’t mean that we just practice speaking. I also make sure the learner is not running in circles. I’m here to ensure that they do not keep repeating the same mistakes or keep using the same expressions over and over in conversation.
In order to keep making progress, I take my student on a journey that involves:
• Improving their grammar.
• Fixing their pronunciation.
• Enriching their vocabulary by learning to use new words and common idioms.
By the end of this course, you should be able to speak English fluently and confidently.

PS: Because of my academic specialty, I also help with academic writing and creative writing.

Giorgia

5.0

(8)

Hello everyone!
I'm Giorgia and I come from Torino, Italy.
I offer my native knowledge of Italian to any of you, who wants to discover this beautiful language.

I teach for all levels, from very beginners to advanced speakers, passing through amateurs or simply curious of any age. I can also help with university exams and school works/assignments.
Being a pianist and a piano teacher, I already have lots of experience with teaching and pedagogical approach with the whole range of ages.

The lesson is intended to meet the student needs: the focus can be on the grammar, conversation or literature. In case of a middle-level speaker, the lesson will cover all four language's abilities: listening, speaking, writing and reading. My suggestion of a well planned lesson is, for any level, to divide it into two parts: grammar first and then conversation (covering all the abilities mentioned above).

Thank you for your attention and looking forward to meeting you !!

Cami

5.0

(8)

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and advanced know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This executive is in charge of transmitting information and directives from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2023 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM
✓ A la carte program: evaluated and adapted to each need.

Camilo

5.0

(8)

Hi everyone!

My name is Camilo. I offer in-person Spanish lessons in Medellin. I also do online lessons.

Are you learning Spanish from scratch, or do you want to deepen your knowledge? Do you need Spanish for work, study, traveling, communicating in your everyday life...? My lessons are tailored to your needs and interests!

Please feel free to contact me if you have any questions or want to book lessons.

I look forward to hearing from you!
Camilo

Amel

5.0

(8)

experienced teacher available and listening to you.
My lessons are adapted to your needs, we will work together so that your accent, vocabulary and pronunciation improve over time. Each session will keep you away from mistakes and voila, you will be amazed yourself and your loved ones with your accent and pronunciation.

Marisela

5.0

(8)

Hello! I am Marisela, Teacher of English and Spanish for Foreigners ELE. I have a Certificate endorsed by the Instituto Cervantes of Spain. My mother tongue is Spanish (Castilian) and my second language is English and I am perfectly bilingual Spanish and English. I studied English at a university in the United States of America and I have worked in American Schools with Preschool, Elementary, Middle and High School or High School students. In addition, I have also taught university students and adults in general. As well as I have lived and worked in different countries where English and Spanish are the most spoken languages around the world.

I like to organize the classes according to the learning objectives of each student, so my classes will be adapted to the level, needs, interests and pace of each student. I have many teaching materials and resources to use in my classes and the teaching materials and resources the student already has will be used as well.

From a very young age, my great passion has always been languages and I have stood out for being a very friendly teacher, with a lot of patience, very friendly and fun at the same time, creating a pleasant and relaxed atmosphere so that students feel comfortable and at ease. confidence for your learning. I have taught many students of all ages, cultures and nationalities and they have all achieved their goals in the shortest possible time.

Oral interaction will be a leading agent in each of the classes. Emphasis will be placed on conversational English or conversational Spanish, depending on the language the student is being taught. In this way, learning and understanding will be facilitated in a relaxed and comfortable environment and conversation will be practiced in the language of instruction, either English or Spanish, and pronunciation will be corrected.

I have extensive international experience working in the field of education, teaching children, teenagers, and adults at levels A1 through C2 in both English and Spanish. I have taught Spanish and English for over 20 years and have taught students of different countries, ages, and nationalities at various levels of both languages.

In addition, I have a long career working as a Translator and Interpreter of English and Spanish and vice versa also internationally.

I currently give private English and Spanish classes online.

I will be happy to help you achieve everything that you propose in terms of your level of English or Spanish!

I wait for you in my class!

Thanks and regards,

Marisela.

Abir

5.0

(8)

Hi everyone, my name is Abir and I am Tunisian.
The Tunisian dialect is a rich and fascinating language which is distinguished by the presence of one and/or several variants of other foreign languages.
If you are interested in the Tunisian dialect, I can help you learn it in a simple and motivating way. We will learn the words and how to pronounce them, also, we will practice together so that you master it.

Do not hesitate to contact me.

Majda

5.0

(8)

Learning languages is a beautiful adventure where you can get better results when you get someone to help you!
I will be happy to be that person who helps you develop your french skills. I have a french certificate and an experience teaching online. I can also help you with English. Contact me now and we can discuss your goals and i'll create the perfect plan to achieve them.

Awni

5.0

(8)

French DELF & TCF Exam Preparation | Get Certified with Confidence

Are you preparing for the DELF or TCF French exam for studies, work, or immigration?
I offer professional, results-focused preparation to help you reach your target score with confidence.

🎯 What you will get:
✔ Preparation for DELF A1–C1 and TCF (all formats)
✔ Full training in the 4 official skills:

Listening

Reading

Writing

Speaking
✔ Mock exams with detailed feedback based on official criteria
✔ Exam strategies, time management & common pitfalls
✔ Vocabulary and grammar targeted to your exam level

👨‍🏫 About me:

Experienced French language instructor

Specialized in DELF & TCF exam preparation

Proven methods adapted to your level and goals

Clear explanations and confidence-building speaking practice

💻 Lesson format:
📍 Online
⏱ Flexible schedule
🌍 International students welcome

📩 Book your first lesson on Apprentus today and take the next step toward French certification!

Nesrine

5.0

(8)

I am happy to help you learn the French language: 📚written or 🎤🎧oral or both. It depends on your needs.

I follow the institut Français programmes to design my course.
Through videos, audios, images, texts, songs, stories... learners will learn how to listen, speak, read, and write in French.

You will be comfortable and motivated. There will be no stress or routine. I am patient and a good listener.

If you want to improve your French skills, or you have an exam or homework, contact me💐 🏵️

Lilia

5.0

(8)

I am a FLE (French as a foreign language) teacher in training centers, associations, and remotely for foreigners who wish to learn French.
Preparation for DEFL and DAFL for all levels.

I have a master's degree in business engineering and international trade, a certification in FLE and a master's degree in teaching in progress.
I use fun and interactive methods with lots of language practice.
I can help you write your CV and cover letter, and practice for job interviews.

I offer sessions adapted to the needs and pace of each learner.

Methodology :
- Initial assessment: For each support I will carry out a diagnostic assessment to identify the student's strengths and weaknesses in the subject concerned (mathematics, French, science, etc.).
- Personalized approach: Courses are adapted to the student's level, with individualized monitoring. This includes practical exercises, targeted revisions, and explanations adapted to each learning pace.
- Progressive objectives: we set short and long-term objectives together to motivate the student and measure their progress.
- Learning techniques: I use interactive methods (online exercises, educational games) and revision sheets to help memorize and understand key concepts (flashcards, etc.)

Typical sessions:
- Course of the sessions:
- Review of previous concepts: 10-15 minutes to review the points covered during the last lesson.
- Lesson of the day: 30-45 minutes to introduce and explain a new concept.
- Practical exercises: 20-30 minutes to apply what has been learned, offering exercises adapted to the student's level.
- Questions and corrections: 10-15 minutes at the end to answer the student's questions and correct mistakes together.
- Regular monitoring: I plan regular assessments to adjust the learning method and adapt the pace of the lessons.

So what are you waiting for? Join me for an unforgettable adventure!

Christa

5.0

(8)

Develop confidence to express yourself and master the language. I focus on grammar, comprehension skills, word attack skills, reading skills to help you boost your marks. I analyse student level and work remedially to improve student performance. My class is a relaxed, non-judgmental, safe space.

Lessons are an hour in duration.

Joana

5.0

(8)

Hola,
¿cómo estás?☺️
My name is Joana. I am a native Spanish teacher, with a degree in Spanish Literature and Language and a Master's degree in Spanish as a foreign language (UNED Faculty).
■ Since 2009 I have been working at the Cervantes Institute as an OFFICIAL EXAMINER of DELE diplomas (Diploma in Spanish as a Foreign Language)
(I am fluent in French, so during the course I give all the necessary explanations in French on grammatical rules or vocabulary.
Having extensive teaching experience, I prepare students/adults for all levels of the DELE Spanish Diplomas and for all official Spanish exams within Universities.
● Spanish courses for adults who intend to travel or live in a Spanish-speaking country.
● Specialized fun Spanish courses for children (6-13 years old), audiovisual material, interactive games on the internet, choice of textbooks taking into account their age. Children learn the language through experiences and experiences while having fun.
● Help with school homework/exams for French students (all levels, + preparation for BTS, CNED)
● Spanish courses for adults who use Spanish in a professional context (Business Spanish: tourism/restaurants, law, etc.)
● Spanish pronunciation/phonetics/conversation courses (exercises provided by the Cervantes Institute). During my Master's degree, I specialized in Spanish phonetics for foreigners. Students can achieve a very good level of oral production even if they are beginners* :)
● Written production, grammar, oral and written comprehension.
● Spanish civilization course.
I live in Spain, so I give all my classes on Skype.
Skype classes are very flexible and as effective as face-to-face classes! (100% success rate for all Cervantes Institute DELE diplomas and all university exams!)
■ COMPLETE learning materials provided to all my students according to their personal level/age/interests (DELE preparation manual, grammar book, pronunciation guide, notes, mp3 audios)

I will be happy to read from you.

A greeting,
Joana :) 👩🏻‍🏫🇪🇸

Hi 👋 I'm Kainat 😀 i have been teaching English language for 6 years , I have done B.S in applied linguistic with TEFL certification, I teach advance American Expressions, vocabularies, idiomatic expressions, phrasal verb or what not . My style of teaching is friendly and v easy I provide loops and repeating techniques with the help of audio and videos if you want to be part of natural English join me 😀 feel the difference