Dispatching, negotiating and Customer Service operations

--- ENG Hello everyone! My name is Maria, a Venezuelan musician residing in Belgium. In the world of art, languages and cultures are a fundamental part of being able to understand each other and connect with each other in order to create something beautiful together, in my case music. Apart from being an artist, I like languages and learning them has become a passion for me, which is why I decided to take this passion to another level. During my classes I want to help you learn my native language, which is Latin American Spanish, in a personalized and dynamic way. The classes are separated by levels (A0-B2), where you will learn the grammar of the language but also vocabulary and expressions to use on a daily basis with other speakers of the language. My idea is that each student learns the language at their own pace but understanding and daring to speak it from the first day. Support material (book, exercises, audios, etc) is always included. Classes can be individual or in groups, both online and in person (Brussels, Belgium). Classes will be given in English and Spanish. Don't hesitate to contact me if you have any questions. I hope to see you soon and start discovering and learning this beautiful language! Greetings, Maria. --- ESP ¡Hola a todos! Mi nombre es Maria, musico Venezolana residiendo en Bélgica. En el mundo del arte, los idiomas y las culturas son parte fundamental para poder entendernos entre cada artista y conectar para poder crear algo hermoso juntos, en mi caso la música. Aparte de ser artista me gusta los idiomas y aprenderlos se ha convertido en una pasión para mi, por eso he decidió llevar esta pasión a otro nivel. Durante mis clases quiero ayudarte a aprender de una forma personalizada y dinámica mi lengua natal, que es el español latinoamericano. Las clases están separadas por niveles (A0-B2), en donde aprenderás la gramática de la lengua pero también vocabulario y expresiones para usar en el día a día con otros hablantes de la lengua. Mi idea es que cada alumno aprenda el idioma a su ritmo pero entendiendo y atreviéndose a hablarlo desde el primer día. Material de apoyo (libro, ejercicios, audios, etc) está incluido siempre. Las clases pueden ser individuales o en grupos, tanto online como en persona (Bruselas, Bélgica). Clases se darán en Ingles y español. No dudes en contactarme si tienes alguna pregunta. ¡Espero verte pronto y comenzar a descubrir y aprender este hermoso idioma! Saludos, Maria.

Thanks for taking time to check out my profile. I'm an outdoor-loving Canadian, born and bred in beautiful Vancouver, British Columbia. A life-long student of life and educator across multiple time zones and countries. I'm currently living and working in Europe as an educational consultant for local schools and learning institutions. Here are some of the topics I've covered: ★ Language acquisition that caters towards employment, culture, interviews, career and immigration ★ IELTS and TOEFL examination prep ★ Conversational and body language skills between natives ★ Pronunciation perfection ★ Critical thinking and development skills ★ Leadership goals & mentoring ★ English for the workplace and moving abroad ★ International relations, theory and business ★ Language acquisition for high school and middle school students ★ Information Technology (IT) English with a focus on economics, blockchain, finance and online colloquialisms ★ ★ Introducing an AI-inspired teaching curriculum where you'll learn how to use tools, learn terminologies and what the experts are saying about our future! Want to hit that dream job? Perhaps you’re an international student considering moving abroad? Or maybe you just want to brush up on your language skills to make you a more attractive person, employee and citizen of the world? If this is you, don’t hesitate to send me a message if you have any questions and I’ll get back to you within 24 hours - promise. Each lesson with me is always open to customization as I've had tremendous experience outlining step-by-step guides that outline our monthly plans, goals and ambitions. My current students are often business professionals, single moms, undergrads, transfer students and people interested in the IT sector, investment field and personal development with big dreams and ambitious goals. After a complimentary lesson where we will discuss where you are, and where you want to be - I'll be sending you a detailed outline of a plan moving forward so we can get started. All it takes is one message. I'll see you in class, Dante "Never stop learning, because life never stops teaching" ─ ✔ 2023 note: As per request from several students, I've been asked to cover the Theory of Knowledge program that I previously taught for multiple years. This program offers a high-quality and critical look into the nature of knowledge and the process of knowing. If this is something that would interest you, please let me know.

I support you to land your dream job or give a presentation, and I can also help you with your texts , such as writing your cover letter and creating an effective resume. Also I offer support in communication issues. My method is based on the following points, so I can assist you in: Tips on how to format and structure your presentation. How to begin your presentation research. Things you need to include. What not to forget on the day of your interview presentation. How to build confidence ahead of delivering your presentation. Preparing for questions post-presentation. About me: I have a master degree and I am a former HR employee, who worked in an international company, I have also experience in communications and public relations. In addition I speak fluently four languages. So, this support can be for English, French or Arabic speakers.

Hello everyone, I have been a teacher since 2014. The Tunisian dialect is my mother tongue. I am here to help those who like to learn Tunisian: vocabulary, pronunciation, listening-comprehension, conversation, reading,... The courses are well prepared and focus on different themes. Learning tools are available to facilitate understanding. I don't neglect my students' mistakes so that they can improve. At the end of each session, detailed feedback will be provided. If you are interested, please contact me.

Hi everyone! My name is Camilo. I offer in-person Spanish lessons in Medellin. I also do online lessons. Are you learning Spanish from scratch, or do you want to deepen your knowledge? Do you need Spanish for work, study, traveling, communicating in your everyday life...? My lessons are tailored to your needs and interests! Please feel free to contact me if you have any questions or want to book lessons. I look forward to hearing from you! Camilo

Learning languages is a beautiful adventure where you can get better results when you get someone to help you! I will be happy to be that person who helps you develop your french skills. I have a french certificate and an experience teaching online. I can also help you with English. Contact me now and we can discuss your goals and i'll create the perfect plan to achieve them.

I am a British native CELTA-qualified teacher with over 10 years experience in school and academy environments, adult and teenage group classes, in-company sessions, as well as online one-to-one classes with learners and business professionals. My classes can be tailored to your needs, whether you want to improve your conversational skills for social or travel purposes, work on your grammer or writing skills, become more fluent for business purposes or need help with exam preparation. I have experience in all of these areas and I always to try to make learning fun, for me and you! I will provide all materials and online tools (interactive whiteboard and classroom), but I ́m always happy to adapt if you have materials you would like to include. While I strongly believe that speaking only in English during class will help you achieve quicker progress, I am fluent in Spanish and Portuguese, so I can give detailed explanations in those languages if necessary. So, don ́t be shy, get in touch! I ́ll be happy to answer any other questions you have :)

This class is for students who want to improve their English, whether for school, exams, or everyday conversation. I specialize in teaching English grammar, writing, and fluent spoken English to students of all ages. If you're preparing for O Level English (Cambridge), need help with assignments, or want to gain confidence in speaking, this class is for you. My goal is to make learning English enjoyable and practical. I use real-life examples, interactive exercises, and a friendly teaching style, encouraging students to speak, ask questions, and think critically. Whether you're shy about speaking or struggle with sentence structure, you'll learn at your own pace in a supportive and relaxed environment. I also offer test prep, progress feedback, and optional homework to help you stay on track.

Trilingual (Arabic, French, English) and holding a Master 2 in Arabic linguistics, I offer Arabic courses adapted to all levels, for children and adults. Courses are personalized to your goals: reading, writing, grammar, and speaking and writing. Whether you're just starting out or looking to expand your knowledge, I'll guide you with a clear, progressive, and supportive approach. Whether for personal, academic or professional reasons, you will benefit from attentive monitoring and motivating and effective learning.

Hi everyone, my name is Abir and I am Tunisian. The Tunisian dialect is a rich and fascinating language which is distinguished by the presence of one and/or several variants of other foreign languages. If you are interested in the Tunisian dialect, I can help you learn it in a simple and motivating way. We will learn the words and how to pronounce them, also, we will practice together so that you master it. Do not hesitate to contact me.

Hi ! I am a passionate language teacher. My goal is to help you master Spanish, both written and spoken. Here is what I propose: 1. Personalized courses: - I will adapt the lessons according to your specific needs. Whether you want to learn from scratch or improve your existing skills, I'm here to help! - We will focus on grammar, vocabulary and pronunciation so you can speak with confidence. 2. Effective methodology: - I use effective teaching methods so that you can progress quickly. - We will avoid grammatical gaps and I will provide you with practical tools to communicate in everyday situations. 3. Linguistic flexibility: - I explain the lessons in French, Arabic or Spanish, depending on your preference. - I always adapt to your level and your learning style. 4. Communication and practice: - During our sessions, you will not only learn grammatical rules, but also how to apply them in real conversations. - At the end of each lesson, I will provide you with exercises so that you can continue practicing and improving. 🚀 Join me on this exciting adventure to speak Spanish fluently. Contact me for more details! 🚀 ---------------------------------------------- 🌟 Online Spanish Courses: Learn Skills with Fluidez 🌟 Hello! Be an academic professor passionate about languages. My object is to dominate Spanish, both in writing and in oral communication. This is where it is offered: 1. Personalized Classes: - Adapted to classes according to your specific requirements. You know what you'll learn from this or improve your existing skills, it's what you need to learn! - We focus on grammar, vocabulary and pronunciation so that we can speak with confidence. 2. Effective methodology: - Use effective teaching so that you can progress quickly. - Avoid grammatical lags and proporcionaré herramientas prácticas para comunicarte en situaciones cotidianas. 3. Language flexibility: - Explain the classes in **French, Arabic or Spanish**, whichever you prefer. - Please adapt to your level and learning style. 4. Communication and Practice: - During our new sessions, we will not learn grammatical rules alone, but we will also apply them in real conversations. - At the end of each class, you provide exercises so that you can practice and improve. 🚀 Let me be on this exciting journey to speak Spanish with fluidity. Contact me for more details! 🚀 ---------------------------------------------- 🌟 Use the words: مرحبًا! أنا مدرس متحمس للغات. This will cause the water to dry out. إليك ما أقدمه: 1. دروس مخصصة: - سأقوم بتخصيص الدروس وفقًا لاحتياجاتك الخاصة. سواء كنت ترغب في تعلم الغة من الصفر أو تحسين مهاراتك هنا لمساعدتك! - سنركز على القواعد النحوية والمفردات والنطق حتى تتمكن من التحدث بث قة. 2. منهجية فعالة: - أستخدم منهجية فعالة لتحقيق تقدم سريع. - سنتجنب الثغرات النحوية وسأزودك بأدوات عملية للتواصل في الحياة ومية. 3. مرونة لغوية: - سأشرح الدروس باللغة الفرنسية أو العربية أو الإسبانية، حسب تفضيلك. - دائمًا ما أتكيف مع مستواك وأسلوب تعلمك. 4. التواصل والممارسة: - خلال جلساتنا، لن تتعلم فقط القواعد النحوية، بل ستتعلم أيضًا كيفية تطبيقها في المحادثات الحقيقية. - في نهاية كل درس، سأقدم لك تمارين لمواصلة الممارسة والتحسين. 🚀 Remove the water from the water. اتصل بي للحصول على مزيد من التفاصيل! 🚀

➤ From NVC (Non Violent Communication) to pragmatic tools, empathy and emotional intelligence. From personal to professional. From theory to practice with simulations. It's about putting in place rational tools to defuse conflicts and enter your comfort / security zone. In particular simple techniques which make it possible to improve its intimate, personal, professional relations to even solve and manage violent situations in a harmonious, effective and durable way. ➤ Indeed, the objective is to improve personal / professional communication & overcome any resulting conflicts. So how do you get a clear message across and make a difference? ➤ More precisely, the objectives are to: 0. Understand and identify the issues/risks then find a balance between empathy and conviction. 1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance. 2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles. 3. Acquire the techniques of self-defense and mastery without hurting and being hurt. 4. Face then defuse difficult behaviors (attempts at blackmail, threat, destabilization) or even dangerous with a mediation strategy. 5. Develop conflict management and negotiation skills, alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual. ➤ Whether your objective is personal or professional, defusing conflicts, negotiating and speaking relevant and successful must always be effective and efficient, with clear, simple and powerful messages, creating an adequacy between the message received and the message sent. Consistency between form and substance. ➤ So, how to listen and be listened to, convince and be impactful, challenge and mark the spirits, enhance its content, address its audience effectively and optimize the quality & clarity of the exchange / message? It is precisely a question of going through, applying and deploying practical and effective techniques of verbal and non-verbal communication. ➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-confidence, but also to work on one's leadership & charisma. ➤ So, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a methodology: ✓Tools and deployment of conflict management tools, including CNV. ✓Perfecting his rhetoric/repartee. ✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing, thus ensuring consistency between content & form. ✓Techniques to put your interlocutor at ease and appear friendly/interested. ✓To succeed in a negotiation/mediation. ✓To learn how to say 'no' in three steps AND get people to say 'yes'. ✓To turn sentences into positive AND constructive. ✓To put NLP (neuro-linguistic programming) at the service of non-violent communication. ✓To adopt an effective, simple language, just by engaging. ✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging. ➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, this from the 1st session. ➤ This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private and entrepreneurial context. For example, as a management key, it allows you to: • Measure the impact of emotions in team management. • Analyze your own mode of operation to make the most of it. • Be able to put in place strategies to regulate one's own emotions and those of one's collaborators. • Know how to approach delicate interviews by taking into account the emotional factor. • Being able to understand, recognize and name their own emotions as well as those of their collaborators. • Discover the emotional process • Manage the team (the impact of emotions on communication and decision-making), the emotional quotient and leadership styles. • Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc.) Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios. From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined. ➤ Controlled, the techniques allow: • to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being. • improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee • defuse conflicts and enter their comfort/safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through CNV (Non-Violent Communication). • to better manage negotiation situations (contrary to the clichés conveyed, negotiation is not only financial, but it can involve small daily events). • Match the substance and form of your message while improving the use of your emotional intelligence. ➤ What you will get out of it: • Better control of emotions and therefore of your way of communicating. • Better understanding of the feelings of others and the ability to manage them successfully. • Better relationships in personal and professional life thanks to superior emotional intelligence. • Less stress thanks to a better understanding of one's emotions and those of others. • Greater determination and results-oriented mindset. • Ways to develop and apply emotional intelligence in the workplace. Statistically, the progress following these private sessions is quickly perceptible, from 1 to 2 sessions. (2023 study). ➤ THE CONSULTANT TRAINER: With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our consultant teacher trainer has specialized and has worked for more than 17 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords. ➤ PLACE, TIMETABLE, PRICES ✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round. CONTACT / PROGRAM ✓ First contact by email then by phone. ✓ A la carte program: evaluated and adapted to each need.

Hello! I am a qualified teacher with several years of experience. I give distance lessons via Zoom and also face-to-face in Bordeaux. I have taught French in public high schools abroad and then for several years I have been working in France as a language trainer and I give French as a foreign language lessons to an adult audience at training centers and to individuals. . My method is intuitive, it gives a lot of importance to practice and exercise with topical themes and materials. It is also adapted to the needs and learning pace of each learner: oral expression and comprehension, conversation, written comprehension and expression, etc. ! cordially Abdullah

A certified English Teacher| Master’s degree| Started teaching 9 years ago| Taught all ages and levels| Specializing in Conversational English| IELTS, TOEFL, TOEIC, SAT preparation. My teaching approach is designed to develop communication skills above all. We watch or read materials, such as videos, articles, stories, poems, then discuss them; we act out situations from everyday life; we take positions and practice debates. However, this doesn’t mean that we just practice speaking. I also have to make sure that the learner is not running in a circle. I’m here to ensure that they do not keep repeating the same mistakes or keep using the same expressions over and over in conversation. In order to keep making progress, I take my student on a journey that involves: • Improving their grammar. • Fixing their pronunciation. • Enriching their vocabulary by learning to use new words and common idioms. By the end of this course, you should be able to speak English fluently and confidently. PS: Currently, I’m working on my PhD thesis in English literature. Because of my academic specialty, I also help with academic writing and creative writing.

👋 My name is Jamal, a passionate trainer with years of experience, ready to support you in learning classical Arabic, Moroccan Darija (dialect) or reading the Quran... 🔸 Classes for all levels: Primary, middle, high school students or adults, my classes adapt to everyone. Even beginners are welcome! 🔸 Effective teaching methods: 📖 Reading: Understanding texts, improving vocabulary. ✍️ Writing: Mastery of the alphabet and writing techniques. 👂 Listening comprehension: Listening exercises to grasp the nuances of the language. 🗣️ Oral expression: Dialogues and discussions to strengthen fluency. 🔸 Individual support: Personalized courses with homework between sessions to ensure progress. 🔸 Flexible hours: Available every day, including Sunday, from 8:30 a.m. to 12:30 p.m. and from 2 p.m. to 9 p.m. 📲 Continuous support via WhatsApp to answer your questions between classes. 🔸 Guaranteed results: Whether you are preparing for exams or want to improve your skills, I am committed to helping you achieve your goals with innovative and caring teaching methods. Do not hesitate to contact me! Together, we will make your learning Arabic an enriching and exciting experience!