Applied AI for Tourism and Hospitality: Practical Workflows

From 15 £ /h

Hotels, travel agencies and tour operators run on communication — enquiries, bookings, itineraries, reviews, and guests writing in several languages. Most of that work is repetitive. Much of it is exactly where AI genuinely helps, and most businesses are using it badly or not at all.

I spent twelve years in the travel industry, working with international bookings, ticketing and airline systems. I've spent the last two years building LLM tooling and training AI models. This class sits between those two things: how to apply AI to the daily work of a tourism or hospitality business.

You'll learn how to draft and answer guest enquiries faster without sounding like a machine. How to handle reviews — the straightforward ones and the difficult ones. How to produce itineraries, property descriptions and marketing copy from your own material. How to work across languages without hiring a translator for every message. And how to build repeatable workflows, so a task you do fifty times becomes a task you set up once.

This isn't about replacing your staff with a chatbot. It's about removing the repetitive work so your people can spend their time on guests.

By the end, you'll have a set of workflows built around your own business, not a list of tools you've heard of.

Extra information

Bring a laptop and an AI assistant you can log into — the free tier of any major one is enough. Bring one real task from your business that you'd like to speed up: a standard enquiry, a review you keep meaning to answer, a description that needs rewriting. We'll work on that instead of a made-up example.

Location

Online from Vietnam

About Me

I've been teaching English online for ten years, and I still enjoy the moment a student says something correctly that they couldn't say a month ago. That's what keeps me in this work.

What it's like to learn with me. My lessons are built around speaking, not listening to me explain grammar. I'd rather you talk for most of the hour and make mistakes than sit quietly and get everything right. I correct as we go, and I explain why something sounds wrong — not just that it does. That's the difference between memorising a rule and actually owning it.

Everything is prepared in advance and tailored to you. No generic worksheets handed to everyone. After each session you get written feedback: what we covered, what to review, and what's next. I teach this way partly because I learned English to C2 myself as a Serbian speaker — I know exactly which structures trip people up, and I can explain the reasoning rather than only marking the error.

Who I work best with. Adults who need English for their work — managers, engineers, developers, people preparing for interviews, presentations or negotiations. Also students who feel stuck at the same level and want to move past it. And complete beginners, if you're willing to speak from the first lesson rather than waiting until you feel ready.

What I bring beyond English. I spent 25 years in industry — logistics, SAP, manufacturing — and I now work in applied AI, building LLM tooling and training models. So if you work in tech, engineering or operations, I already speak your vocabulary. I also spent fifteen years in travel and aviation, including as cabin crew with JAT Airways and twelve years in a travel agency.

I also teach people how to apply AI in their own work — practical workflows rather than theory. If that's what you're after, ask.

Tell me what you need and I'll build the lessons around it.

Education

BA, English Language and Literature — University of Novi Sad, Faculty of Philosophy, Serbia · 1996–2000 240 ECTS credits · average grade 8.60 · graduation thesis: "The Brontë Sisters", grade 10

BSc, Information Engineering — University of Novi Sad, Faculty of Technical Sciences (FTN) · 2001

Experience / Qualifications

10 years teaching English online (2016 – present) Currently at Engoo (formerly Bibo Global Opportunity). Previously at Learnlight, 2021–2026, teaching corporate business English — negotiations, presentations and written correspondence.

TEFL 120-hour certificate — passed with Distinction · Certificate No. TR1560135145, verifiable

Languages: English C2 (full professional) · Serbian native · German B2 · Spanish A2

Industry background: 25 years in enterprise operations (SAP, logistics, manufacturing), plus current work in applied AI — LLM tooling and AI model training

micro1 AI Interview Certification — outstanding performance, August 2026

Amadeus & Galileo (GDS) superuser — 12 years in air travel agency operations

Age

Children (7-12 years old)

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Intermediate

Advanced

Duration

30 minutes

45 minutes

60 minutes

90 minutes

The class is taught in

English

Skills

Business skills

Computer science

Traveling

Availability of a typical week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Florencia

5.0

(20)

Over 15 years of experience teaching English to students of all ages and levels.
Certified, dynamic, and fully focused on creating a 100% personalized approach to help you achieve your academic, professional, or personal goals.

Your goals:

Travel English or preparing to relocate abroad.
Technical English for IT, Medicine, Kinesiology, Accounting, Marketing, Business, and Sciences.
Preparation for meetings, presentations, and conferences.
Improving your CV and practicing job interviews in English.
Preparation for international exams (IELTS, FCE, CAE).
Academic and scientific writing.
Student visa applications and admission to universities abroad.

💡 My methodology:

1:1 lessons or small groups (ask about rates).
Materials provided.
Continuous feedback.
Dynamic, practical, and motivating classes.

🌍 I will be your bridge to English—helping you communicate with confidence and understand local culture in English-speaking countries.

I’m passionate about seeing my students gain the confidence to express their ideas in another language.

Let’s start your journey together!

_________________________________________________________

Más de 10 años de experiencia enseñando inglés a estudiantes de todas las edades y niveles.
Certificada, dinámica y con un enfoque 100% personalizado para que logres tus metas académicas, profesionales o personales.

Tus objetivos:

Viajar como turista o mudarte al extranjero.
Inglés técnico en áreas como TI, Medicina, Kinesiología, Contabilidad, Marketing, Negocios y Ciencias.
Preparación para reuniones, presentaciones y conferencias.
Optimizar tu CV y entrevistas en inglés.
Preparación para exámenes internacionales (IELTS, FCE, CAE).
Escritura de artículos académicos y científicos.
Postulación para visas de estudiante o ingreso a universidades en el extranjero.

💡 Mi metodología:

Clases 1:1 o en grupos pequeños (consulta tarifas).
Materiales incluidos.
Feedback continuo.
Clases dinámicas, prácticas y motivadoras.

🌍Seré tu puente hacia el inglés, te ayudaré a comunicarte con confianza y entender la cultura local en países anglófonos.

👉 Me apasiona ver cómo mis estudiantes aquieren la confianza para expresar sus ideas en otro idioma.

¡Comencemos tu viaje juntos!

Amin

5.0

(20)

Python is the most in-demand programming language in the world right now — and one of the easiest to learn with the right guidance.
Whether you've never written a line of code or you're a student who needs to pass a programming course, this is a practical, no-fluff introduction that gets you writing real code from session one.
What we can cover depending on your goals:

Python fundamentals: variables, loops, functions, data structures
- Object-oriented programming (OOP)
- Data manipulation with pandas and NumPy
- Introduction to machine learning with scikit-learn
- Database management with SQL
- C and Java upon request
- MATLAB and R available for engineering/science students

Why learn with me?
I'm not a student teaching on the side — I'm a professional engineer who uses Python daily for data analysis, modeling, and automation. I know exactly which concepts matter in the real world and which ones you can skip for now.
Sessions are 100% personalized: I adapt the pace, the examples, and the exercises to your background and your goal — whether that's passing your university exam, building a project, or landing a job.

Gaëlle

5.0

(20)

Kids don't need lectures about "good money habits." They need to feel what money does.
While adults debate finances at home, kids are already using money, without actually understanding how.

In this course, we learn by playing. And by thinking.
We'll explore together:
✓ Simulate a real shop: handle actual money, practice spending and saving, discover what it feels like
✓ Create a personal budget: not boring spreadsheets, but visuals, games, and real challenges
✓ Ask the real questions: Need vs. want. Why save? How do people earn? What's debt?
✓ Discover how systems work: Banks, loans, digital money, and financial security
✓ Think like an entrepreneur: What services can I offer? How do I create value? How do I turn an idea into money?

Why this is different:
Most kids think "money is complicated." This class shows them that money is a tool, not a mystery, not something to fear.
And, more importantly: that they can control it.

What they take home:
A personal budgeting system they actually understand. Answers to questions they've been asking. And the mindset: money is a means, not an end.

Format: Online or Barcelona | 60-min sessions | Small group or one-on-one

For curious kids who ask questions about money.

Lucía

5.0

(20)

Learn Spanish in a fun, easy, and engaging way with a certified native Spanish teacher, official DELE examiner, and IB-trained educator. Go from beginner to intermediate in just 12 weeks! 🚀 ✨ FLUENCY · EXAMS · LIVING IN SPAIN · TRAVEL & BUSINESS ✨

Are you planning to travel, study, work, or live in Spain or another Spanish-speaking country? Are you preparing for the DELE or another official Spanish exam, such as the SIELE, IB, or IGCSE? Are you a complete beginner, or do you already know the grammar but still find it difficult to have a fluent conversation?
You’re in the right place to take that big step!

🌷 Learn Spanish with me and become part of our community! Enjoy LIFETIME ACCESS to our Spanish Community & Feedback Hub!

🌸 About Me

I’m a certified Spanish teacher and official DELE examiner at the Instituto Cervantes, with:

🎓 PhD candidate in Applied Linguistics for Language Teaching
🎓 Master’s in Spanish as a Foreign Language
🎓 Master’s in International Education and Bilingualism with IB certification

I teach children, teenagers, and adults at all levels, with lessons tailored to your goals:

✅ DELE and exams preparation
✅ Speaking fluency and confidence
✅ Spanish from beginner to advance
✅ Real-life communication skills

Each class includes personalized planning, clear objectives, and close guidance so you can make progress from the very first lessons.

Take the next step in your Spanish journey, let’s start!

My lessons combine:
🗣️ An active communicative approach
📚 Clear and practical grammar explanations
🎯 Real-life language use and confidence-building activities

If you are preparing for exams, I provide:
✅ Structured exam preparation
✅ Practice with all exam sections
✅ Personalized feedback and strategies
✅ Continuous support to help you feel confident on exam day

I teach online from Japan with a flexible schedule, and I am happy to adapt lessons to your availability while helping you achieve solid and measurable progress.

Whether your goal is:
✈️ Traveling
💼 Professional communication
🎓 Academic purposes
📖 Official certification
💬 Improving fluency and confidence

I would be delighted to support you on your Spanish-learning journey.

📩 Contact me, and together we will create your personalized study plan!
And if you enjoy the lessons, I would truly appreciate your review 😊🌟

¡Nos vemos en clase! — See you in class!

I offer fully personalised programmes for all levels of the Common European Framework of Reference for Languages (CEFR), from A1 to C2, using a practical, communication-focused approach.

📘 General Spanish (Beginner to Advanced)
Progress from beginner to advanced level with a structured, dynamic, and fully communicative method. Classes are completely personalized to adapt to your goals, learning pace, and learning style, helping you improve steadily and confidently.

🎯 Personalized Classes
Classes tailored to your specific goals: travel, work, studies, interviews, or presentations. Learn the Spanish you actually need with a practical and results-oriented approach from the very first class.

🗣️ Conversation Classes
Personalized training for concrete contexts such as travel, professional settings, academic environments, or presentation preparation. My classes focus on real conversation from the very first minute, always adapting to my students’ interests and goals. Ideal if you understand Spanish but don’t feel confident speaking yet, or if you want to become fluent quickly for real-life situations.

🎨🎲 Spanish Classes for Children (Ages 6*-12)
Dynamic and interactive lessons specially designed for children. We use games, songs, stories, and age-appropriate activities so they can learn Spanish naturally, creatively, and in a motivating environment * Children should already be able to read and write in their native language.

📝 Official Exam Preparation (DELE, SIELE, IB, IGCSE, CCSE)
Maximize your score with the guidance of a certified examiner. You will learn real exam strategies, practice with official materials, and receive continuous personalized support so you can take your exam with confidence and peace of mind.

🎓 Spanish for Admission to Spanish Universities
Linguistic and academic preparation designed to meet entry requirements and help you succeed in a university environment.

Feel free to tell me if you would like to focus on a specific skill or if you prefer a particular teaching style. Every program is carefully designed around your goals, interests, and learning preferences.

I teach online from *Japan* with a very flexible schedule, and I will be happy to adapt classes to your availability while guiding you toward solid and measurable progress.

🌷 Join Our Spanish Community — LIFETIME ACCESS! 💚

- What Will You Find in Our Spanish Community?
- Questions & Support: Ask anything about Spanish grammar, vocabulary, or topics covered during your lessons.
- A Community of Spanish Learners: Practise your Spanish, share experiences, and connect with people who are learning the language just like you.
- Your Spanish Diary: Write and share regular diary entries in Spanish to develop your writing skills and receive constructive feedback.
- Dedicated Spaces for Every Level: Beginners (A1–A2), Intermediate (B1–B2), and Advanced (C1–C2).
- Continuous Learning: Stay motivated, build your confidence, and keep improving your Spanish at your own pace.

⭐ And if you enjoy our lessons, please consider leaving me a review! Your support means so much to me. 😊🌟 Thank you!

¡Nos vemos en clase! 💚 See you in class!

Reza

5.0

(20)

You will learn Systematic Reasoning & Logical Thinking which is a requirement for entering Computer Science program in many universities.
The book “Delftse Foundations of Computation” especially its second chapter will be the main source of our lesson, but other more in-depth books will be also covered if you want to improve even further on logical thinking.
The topics in our lesson include:
• Propositional Logic: Logical operators; Precedence rules; Logical equivalence; Implications in English; Exclusive or; Universal operators; Classifying propositions
• Boolean Algebra: Substitution laws
• Logic Circuits: Logic gates; Combining gates to create circuits; From circuits to propositions; Disjunctive Normal Form; Binary addition.
• Predicate Logic: Predicates; Quantifiers; Tarski’s world and formal structures;
• Deduction: Valid arguments and proofs; Proofs in predicate logic

If you have any additional questions before starting a class, please feel free to ask me. I am here to assist! :)

Florian

5.0

(20)

Experienced and patient teacher of logic for computer science.

I have taught logic, formal languages and automata theory to undergraduates for six years. My tutoring is adapted to the student's level and goals. Whether you need to learn logic for your studies, or you would simply like to know more about the subject, I will be more than happy to help you improve your understanding and skills.

Logic
The sciences presuppose a certain standard of rationality. An ability to distinguish between correct reasoning and claims that do not follow from the assumptions. In this class we study the basic principles of logic and apply mathematical techniques to the study thereof.
Topics include:
Propositional and Predicate Logic
Syntax and semantics
Natural deduction
Semantic tableaux
Correctness and soundness
Completeness

Formal languages and automata
A formal language is an abstraction of general characteristics of programming languages. Such a languages consists of a set of symbols together with some rules to determine whether a string made up out of those symbols is a member of the language.

Topics include:
Regular languages, context-free languages
Finite automata, pushdown automata, Turing machines
Regular expressions
Regular grammar, context-sensitive grammar
Pumping lemmas for regular and context-free languages

Baia

5.0

(20)

I teach Python specifically for finance and data applications - the kind used in economics, business analytics, and quantitative programs. This isn't a general "learn to code" course; it's built around real financial data, benchmarking, and the workflows you'll actually use in coursework or early career work.

Topics include:
Python fundamentals through a finance lens (data structures, functions, control flow).
Working with financial data and datasets.
Performance benchmarking and writing efficient code.
Applying concepts from Hilpisch's Python for Finance.

Vincent

5.0

(20)

With over seven years of experience in teaching Computer Science & Information Technology (ICT), I have developed a strong expertise in delivering high-quality education across multiple internationally recognized curricula, including Cambridge IGCSE, GCSE, A-Levels, O-Levels, and Checkpoint. My passion lies in equipping students with coding, cybersecurity, and digital literacy skills, ensuring they are well-prepared for the evolving demands of the digital world.

Expertise & Teaching Areas:
✅ Programming & Software Development: Python, Java, C++
✅ Cybersecurity: Ethical hacking, data protection, network security
✅ Digital Literacy: ICT applications, online safety, cloud computing
✅ Data Science & AI: Data analysis, machine learning fundamentals
✅ Web Development: HTML, CSS, JavaScript

Curriculum & Pedagogical Experience:
🔹 Cambridge IGCSE & GCSE ICT & Computer Science – Teaching core and extended syllabi, focusing on programming logic, databases, and networking.
🔹 Cambridge A-Levels & O-Levels Computer Science – Preparing students for advanced computing concepts, problem-solving, and algorithm development.
🔹 Cambridge Checkpoint ICT – Building foundational skills in digital technology and computer applications.

Professional Impact:
📌 Mentored students to achieve top grades in Cambridge ICT & Computer Science exams.
📌 Developed interactive lesson plans integrating real-world applications of technology.
📌 Conducted coding boot camps and cybersecurity workshops to enhance practical learning.
📌 Guided students in project-based learning, including app development and website design.

With a strong commitment to student-centered learning and technological innovation, I am dedicated to shaping future tech leaders and empowering learners with skills relevant to careers in technology, data science, and software development.

Dr.Ibrahim

5.0

(20)

This course introduces students to the fundamentals of Information and Communication Technology (ICT) and its role in modern society. Topics include computer hardware and software, digital communication tools, internet technologies, data management, cybersecurity, and emerging trends. Students will gain practical skills in using productivity software, conducting online research, and understanding the ethical and responsible use of digital resources. The course emphasizes both technical proficiency and digital literacy, preparing learners to confidently navigate and contribute to a technology-driven world.

Mariem

5.0

(20)

Understanding algorithms is essential for anyone pursuing computer science or programming. In this course, I provide a structured approach to learning algorithms—from fundamental concepts like sorting and searching to advanced techniques such as dynamic programming and graph theory. Whether you're preparing for exams, coding interviews, or aiming to improve your problem-solving skills, this course is designed to build strong algorithmic thinking. Through practical examples and step-by-step explanations, I help students master the logic and techniques needed to write efficient and elegant code.

Raouf

5.0

(20)

Objective: To understand AI without fear, to use it to simplify one's life, to know how to identify digital traps, and to use Word, Excel, etc. without difficulty.

1: Demystifying AI (What exactly is it?)
AI is not a movie robot: Difference between fiction and reality.

How it works (simply): The image of the "giant library": AI has read billions of books and uses them to predict the continuation of a sentence or create an image.

Where is it already present? Spell checkers, Netflix/YouTube suggestions, GPS, and voice assistants (Siri/Alexa).

2: Using AI to make life easier
Conversing with AI (ChatGPT, Claude, Gemini):

Ask him to write an administrative email or a complex letter.

Summarize a long newspaper article or document.

Plan a travel itinerary or find recipe ideas with what's left in the fridge.

AI for creativity and memory:

Generate images to illustrate a birthday card (Midjourney, DALL-E).

Using AI to restore or colorize old family photos.

3: Learning to "talk" to AI (The Art of the Prompt)
The context method: Why "Give me a cake recipe" is less effective than "I am allergic to gluten and I am hosting 4 people, give me a simple chocolate cake recipe".

The expert's role: Learning to tell AI "Act like a travel guide" or "Act like an expert gardener".

4: Precautions and Critical Thinking (The Survival Guide)
"Hallucinations": Understand that AI can make false claims with complete certainty (never take medical or legal advice from AI without verification).

Privacy protection:

Never give sensitive data (social security number, passwords, bank details) to an AI.

Knowing that everything we write to the AI is potentially used to train it.

Spotting "Deepfakes":

How to recognize a doctored image or video (details on the hands, strange reflections, slightly metallic voice).

Verify the information: the golden rule of cross-referencing sources.

5: Ethics and Impacts (To go further)
Copyright: Who owns an image created by AI?

The environmental impact: The water and energy consumption of AI servers.

The future: Will AI replace us or assist us?

منال

5.0

(20)

📊Microsoft Office: To establish your office skills, manage data via Excel, write professional reports with Word, and prepare impressive presentations with PowerPoint.

📐 AutoCAD: To learn engineering drawing and design two-dimensional and three-dimensional plans with high accuracy and speed.

🛣️ Civil 3D: To learn road design, network design, surveying, and quantity surveying in a scientific and practical way

Juan

5.0

(20)

I hold a degree in Management and Software Programs (Rey Juan Carlos University) and have over 20 years of experience in IT and cybersecurity, as well as extensive experience as a vocational training instructor. I help you learn IT in a clear, practical way, without unnecessary technical jargon, whether you're starting from scratch or want to delve deeper into networks, operating systems, or security.

METHODOLOGY
The classes are 100% practical and adapted to your pace and goals. We always start from your current situation (your computer, your work, your questions) and practice with examples and guided exercises. At the end of each session, I provide a summary of what we've covered and, if you wish, optional exercises to reinforce the material. I explain things in simple language, repeat as many times as necessary, and we progress step by step.

SYLLABUS AND LEVELS
- Basic computer skills (beginner): computer handling, files and folders, internet, email, safe use of mobile phones and computers.
- Office automation (beginner and intermediate): Word, Excel and office tools; formulas, tables, charts and data organization. Also advanced level Excel.
- Operating systems (intermediate): Windows and Linux, installation, configuration, users and permissions, maintenance and troubleshooting.
- Networks (intermediate and advanced): network fundamentals, IP addressing, switching and routing, VPN, WiFi and firewalls.
- Cybersecurity (all levels): personal and business protection against phishing, malware and fraud, passwords and backups, regulations (ISO 27001, ENS, GDPR), hardening, vulnerability analysis and basic ethical hacking, SOC and SIEM. Preparation for professional certifications such as IFCT0109 Information Security.
- Programming and data (on request): Python, scripting with PowerShell and Bash, SQL databases.

WHO IS IT FOR?
For children and teenagers who want to learn how to use technology safely, for adults who need to be better at using computers, for older people who want to overcome their fear of technology, for professionals and freelancers who need to improve their office skills, for vocational training students or those pursuing professional certificates, and for those who want to get started in cybersecurity or protect their company.

FIRST CLASS
In the first class, we'll discuss your goals, assess your current level, and answer your most pressing questions. From there, we'll design a personalized learning plan, outlining the topics, pace, and frequency of your classes. You'll leave the first session with a clear path forward and some initial learning.

ONLINE AND IN-PERSON CLASSES IN MALAGA
I offer online classes via video call from anywhere in Spain and in-person classes at your home in Malaga and the surrounding area. In both cases, the content and personalized attention are the same. Write to me and tell me what you need.

Roobini

5.0

(20)

Hi! I'm Roobini, a technology professional, mentor and passionate educator who enjoys making learning simple, practical and interesting.

I offer personalized lessons in Communication Skills, Computer Basics and Mathematics, designed for school students, college students and beginners.

My teaching approach focuses on understanding concepts, building confidence and applying knowledge through practical examples.

What I teach:

1. Communication Skills
- Spoken English and everyday communication
- Public speaking and presentation skills
- Vocabulary, grammar and sentence formation
- Interview preparation and interpersonal skills
- Confidence building

2. Computer Skills
- Computer fundamentals and digital literacy
- MS Office and basic productivity tools
- Internet and essential digital skills
- Programming fundamentals
- Introduction to technology and AI

3. Mathematics
- Basic mathematics and arithmetic
- Algebra and geometry fundamentals
- Logical reasoning and problem-solving
- School-level mathematics
- Concept-based practice and exam preparation

My Teaching Methodology
- Personalized lessons based on each student's learning level.
- Simple explanations with real-life examples.
- Interactive sessions and practical exercises.
- Regular practice, feedback and progress tracking.
- A friendly and supportive learning environment.

With a background in Computer Science Engineering, enterprise technology and professional communication, I aim to help every learner develop knowledge, confidence and skills for the future.

Let's learn, practice and grow together!

Abdul

5.0

(20)

Spending hours every month cleaning the same Excel reports? Or preparing for the PL-300 (Microsoft Power BI Data Analyst) exam and not sure where to start? I teach working professionals and career changers how to use Power BI and Excel the way they're used at work, step by step and in plain language.

What you'll learn (tailored to your goal):
• Power Query: clean messy data (extra spaces, wrong data types, duplicates, text numbers) and set it up so next month is just "Refresh"
• Data modelling: star schema, relationships and a proper Date table
• DAX: measures, CALCULATE and time intelligence, explained so you understand why, not just copy formulas
• Dashboards: clear visuals, slicers, drill-down and Actual vs Target reports
• Power BI Service: publishing, refresh and sharing
• PL-300 exam practice: exam-style questions with explanations

How I teach:
I explain each idea before we click, then we build it together on a realistic dataset, and then you try it yourself. You get clear notes after each lesson. If you bring your own work file (with sensitive data removed), we can use it so you solve your real problem.

About me: Data Science Master's student and BI analyst. I built Power BI and Excel reporting for companies, and recently automated a finance team's monthly SAP report with Power Query so it now updates with one click.