the essence of great customer service.Basics and guide. - Private lessons

the essence of great customer service.Basics and guide.

From 39.89 £ /h

Customer service basics is a platform to enhance your personal etiquette and customer service relationship. You can improve how you communicate with people, clients, and business in general.

With the class learn how to speak properly in general, email preparation and response and letter response. as a business also learn to respond especially in a demanding situation, how to win back an almost lost client and ease angry or torn situations into acceptable helpful and happy experiences.

Extra information

Bring your own laptop. strong internet connection is an added advantage.

Location

Online from Zimbabwe

Age

Adults (18-64 years old)

Student level

Beginner

Duration

30 minutes

The class is taught in

English

Skills

Customer service

Availability of a typical week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Need help brainstorming, writing, translating and/or adapting your professional documents, business presentations, reports and Marketing/Promotion material etc.?

Strong of 11 years of experience as a professional and certified translator, I will be happy to support you for any technical/general translation needs

Working combinations for translation:
FR to EN
EN to FR
PT to FR
PT to EN
SP to FR
SP to EN
JP to FR
JP to EN

Creative writing, copywriting, transcription services.

Customer service is the core essence of any business. You may have a great product to offer but your relations with the customer and its sustainability will ensure how your business progress.

In this class we take you through a basic psychological understanding of different types of Customers and their behavior to include in a thoughtful process before approaching any customers.

Hello!

I am a German-Japanese native, born in Munich, who grew up bilingually and is a certified trainer for both languages.
I also work as a translator and interpreter for German and Japanese and as a proofreader for German texts.

Get in touch with no obligation if you are interested.

Customer service is the support and assistance businesses offer before, during, and after purchasing the products/services. Quality customer service adds an immense amount of value to a product and helps build long-lasting relationships with customers.

Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days.

Customer service should be a top priority for any business and practitioners because ;
Customer service expectations are constantly increasing and changing.

Consumers value high-quality service and are ready to pay more to receive it.

Customer service can significantly influence consumers’ buying decisions.

Good customer service helps increase customer satisfaction, improve customer relations and retention.

Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands.

Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals.

Consumers will not tolerate bad service and leave brands that fail to meet their service expectations.

Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites.

Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service.

High-quality customer service ultimately results in continued revenue growth.

Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .

A class on how to be the number one customer service agent no matter what company. I will give you so much information there is no way you will not be number one. I will show you how to speak on the phones how to show emapthy and how to be sincere as a professional

In every successfully thriving business today, the key component that set them apart from their competitors, is the implementation of exceptional customer service. Taking this course will set you on a journey of excellence and nothing but the best attitude. It will also enhance your method of thinking when it comes to the work place and feeling valued and accomplished at the same time.

After completing this course you can use your acquired knowledge to be a role model at your workplace or be an example for trending businesses who are thriving in a positive way, by utilizing and implementing the structure of exceptional customer service .

Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews.

If working as a customer service representative, this can help you excellent customer service, outstanding performance and eventually get promoted.

Learning a new language does not have to be a tiring task. my name is Felicitus and I am an English and French tutor from Kenya. I live in Copenhagen at the moment and I would love to share my expertise with you. I tailor my lessons to fit what every client needs and I know how to make learning interesting and productive at the same time.
working with you would be a pleasure, reach out today.

Learning English requires perseverance, it is not complicated at all, learning is practical and didactic.
Literacy is aimed at all people without age limits who are willing to learn to read and write.
Customer service is essential since they are guidelines that are applicable in all areas of our life.

You will learn about good customer service. The different type of customer . How to do customer service

You will learn about the tourism and hospitality . The different type of departments. How to operate effectively in the tourism and hospitality industry

Have you ever heard of working and travelling onboard some of the largest superyachts in the world?

In this course, we'll guide you through the essential qualifications, mindset, and resources needed to kickstart your career in the yachting industry. Discover insider tips on finding employment opportunities, necessary experience, and gain first-hand insights into the daily life of working on yachts, including navigating through different seasons and making the most out of this unforgettable experience.

I, Vito, understand that the art of selling is about more than just numbers. It's about you, your skills, and your potential. That's why I offer sales training designed specifically to enhance your sales skills and help you unlock your full potential.

Why Choose My Training?

Practical Insights:
My training sessions are not just theoretical. I provide you with tools and techniques that you can immediately apply in your daily work. Imagine leaving each session with concrete, new skills to implement right away.

Experienced Coach:
As a seasoned professional with years of experience in sales, I share my valuable practical knowledge and tips with you, so you can learn from the best in the field.

Personal Growth:
I focus not only on improving your sales techniques but also on your personal development. Increased self-confidence, better communication, and greater motivation are just a few benefits you'll experience.

Flexible Training:
Whether you prefer an intensive workshop or a long-term coaching program, I offer a range of options to suit your needs and schedule.

My Training Covers:

- Effective customer communication
- Strategic negotiation
- Sales-specific tools
- Building long-term customer relationships
- Innovative sales techniques and data usage
- Sales conversation training

I ensure that you not only learn how to sell more but also how to retain your customers and build valuable relationships.

Why You Need This:

See this training as an investment in yourself. It's your opportunity to refine your sales skills, learn new techniques, and stand out in the competitive world of sales. With my support, you'll become more confident in conversations, negotiate better, and ultimately close more deals.

Ready to take your sales skills to the next level?
Contact me today for more information or to book a training session.
I believe in your potential and am here to help you maximize it!

Do you need to learn English urgently, either for work or for everyday use? Contact me!

I am a bilingual teacher with extensive experience, specialising in all levels (A1, A2, B1, B2, C1), exam preparation and interviews. 97% of my students achieve their goals and often say that they wish they had found me sooner. My classes are dynamic and intensive, because I know you are investing time and money, and I want you to get the most out of each lesson.

Throughout my career, I have seen that everyone can learn English, even if you were once led to believe otherwise (whether by a teacher or even your parents). Don't be discouraged. Let me help you overcome that barrier and achieve your goals.

SUARDIAZ Group logo
Office Executive Director
Office Executive Director
SUARDIAZ Group · Full-timeSUARDIAZ Group · Full-time
Apr 2024 - Present · 10 mosApr 2024 to Present · 10 mos
Casablanca Metropolitan Area · On-siteCasablanca Metropolitan Area · On-site
Freight Forwarding / Shipping line agency
Multimodal Integrated Logistics Solutions / Air freight
Warehousing & Distribution Facilities
Chartering & Brokerage (Break Bulk & MT Tankers)
Chart-Parties & Demurrage consultancy
Port operations / Cargo & Ship agent / Container handling
Forwarding & Customs Clearance
Administrative and documentation management

TESOL/TEFL Course Delivery Overview { Intermediate Level}
1: Course Objectives:
2: Improve listening, reading and writing skills
3: Build confidence using English in real life situations
4: Expand vocabulary and refine grammar understanding
5: Encourage communication across age and cultural backgrounds

Need help brainstorming, writing, translating and/or adapting your professional documents, business presentations, reports and Marketing/Promotion material etc.?

Strong of 11 years of experience as a professional and certified translator, I will be happy to support you for any technical/general translation needs

Working combinations for translation:
FR to EN
EN to FR
PT to FR
PT to EN
SP to FR
SP to EN
JP to FR
JP to EN

Creative writing, copywriting, transcription services.

Customer service is the core essence of any business. You may have a great product to offer but your relations with the customer and its sustainability will ensure how your business progress.

In this class we take you through a basic psychological understanding of different types of Customers and their behavior to include in a thoughtful process before approaching any customers.

Hello!

I am a German-Japanese native, born in Munich, who grew up bilingually and is a certified trainer for both languages.
I also work as a translator and interpreter for German and Japanese and as a proofreader for German texts.

Get in touch with no obligation if you are interested.

Customer service is the support and assistance businesses offer before, during, and after purchasing the products/services. Quality customer service adds an immense amount of value to a product and helps build long-lasting relationships with customers.

Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days.

Customer service should be a top priority for any business and practitioners because ;
Customer service expectations are constantly increasing and changing.

Consumers value high-quality service and are ready to pay more to receive it.

Customer service can significantly influence consumers’ buying decisions.

Good customer service helps increase customer satisfaction, improve customer relations and retention.

Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands.

Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals.

Consumers will not tolerate bad service and leave brands that fail to meet their service expectations.

Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites.

Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service.

High-quality customer service ultimately results in continued revenue growth.

Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .

A class on how to be the number one customer service agent no matter what company. I will give you so much information there is no way you will not be number one. I will show you how to speak on the phones how to show emapthy and how to be sincere as a professional

In every successfully thriving business today, the key component that set them apart from their competitors, is the implementation of exceptional customer service. Taking this course will set you on a journey of excellence and nothing but the best attitude. It will also enhance your method of thinking when it comes to the work place and feeling valued and accomplished at the same time.

After completing this course you can use your acquired knowledge to be a role model at your workplace or be an example for trending businesses who are thriving in a positive way, by utilizing and implementing the structure of exceptional customer service .

Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews.

If working as a customer service representative, this can help you excellent customer service, outstanding performance and eventually get promoted.

Learning a new language does not have to be a tiring task. my name is Felicitus and I am an English and French tutor from Kenya. I live in Copenhagen at the moment and I would love to share my expertise with you. I tailor my lessons to fit what every client needs and I know how to make learning interesting and productive at the same time.
working with you would be a pleasure, reach out today.

Learning English requires perseverance, it is not complicated at all, learning is practical and didactic.
Literacy is aimed at all people without age limits who are willing to learn to read and write.
Customer service is essential since they are guidelines that are applicable in all areas of our life.

You will learn about good customer service. The different type of customer . How to do customer service

You will learn about the tourism and hospitality . The different type of departments. How to operate effectively in the tourism and hospitality industry

Have you ever heard of working and travelling onboard some of the largest superyachts in the world?

In this course, we'll guide you through the essential qualifications, mindset, and resources needed to kickstart your career in the yachting industry. Discover insider tips on finding employment opportunities, necessary experience, and gain first-hand insights into the daily life of working on yachts, including navigating through different seasons and making the most out of this unforgettable experience.

I, Vito, understand that the art of selling is about more than just numbers. It's about you, your skills, and your potential. That's why I offer sales training designed specifically to enhance your sales skills and help you unlock your full potential.

Why Choose My Training?

Practical Insights:
My training sessions are not just theoretical. I provide you with tools and techniques that you can immediately apply in your daily work. Imagine leaving each session with concrete, new skills to implement right away.

Experienced Coach:
As a seasoned professional with years of experience in sales, I share my valuable practical knowledge and tips with you, so you can learn from the best in the field.

Personal Growth:
I focus not only on improving your sales techniques but also on your personal development. Increased self-confidence, better communication, and greater motivation are just a few benefits you'll experience.

Flexible Training:
Whether you prefer an intensive workshop or a long-term coaching program, I offer a range of options to suit your needs and schedule.

My Training Covers:

- Effective customer communication
- Strategic negotiation
- Sales-specific tools
- Building long-term customer relationships
- Innovative sales techniques and data usage
- Sales conversation training

I ensure that you not only learn how to sell more but also how to retain your customers and build valuable relationships.

Why You Need This:

See this training as an investment in yourself. It's your opportunity to refine your sales skills, learn new techniques, and stand out in the competitive world of sales. With my support, you'll become more confident in conversations, negotiate better, and ultimately close more deals.

Ready to take your sales skills to the next level?
Contact me today for more information or to book a training session.
I believe in your potential and am here to help you maximize it!

Do you need to learn English urgently, either for work or for everyday use? Contact me!

I am a bilingual teacher with extensive experience, specialising in all levels (A1, A2, B1, B2, C1), exam preparation and interviews. 97% of my students achieve their goals and often say that they wish they had found me sooner. My classes are dynamic and intensive, because I know you are investing time and money, and I want you to get the most out of each lesson.

Throughout my career, I have seen that everyone can learn English, even if you were once led to believe otherwise (whether by a teacher or even your parents). Don't be discouraged. Let me help you overcome that barrier and achieve your goals.

SUARDIAZ Group logo
Office Executive Director
Office Executive Director
SUARDIAZ Group · Full-timeSUARDIAZ Group · Full-time
Apr 2024 - Present · 10 mosApr 2024 to Present · 10 mos
Casablanca Metropolitan Area · On-siteCasablanca Metropolitan Area · On-site
Freight Forwarding / Shipping line agency
Multimodal Integrated Logistics Solutions / Air freight
Warehousing & Distribution Facilities
Chartering & Brokerage (Break Bulk & MT Tankers)
Chart-Parties & Demurrage consultancy
Port operations / Cargo & Ship agent / Container handling
Forwarding & Customs Clearance
Administrative and documentation management

TESOL/TEFL Course Delivery Overview { Intermediate Level}
1: Course Objectives:
2: Improve listening, reading and writing skills
3: Build confidence using English in real life situations
4: Expand vocabulary and refine grammar understanding
5: Encourage communication across age and cultural backgrounds

Good-fit Instructor Guarantee

Contact Trevor