Having worked with various Management Systems over more than 20 years, this course will be shaped by tutor and student to get you what you need from it. Working within any organisation you need to know how to focus on your priorities - whether they are the finances, the clients, the product, the operational methods - Then designing and committing to the correct processes that will help your business to continuously improve. Whether you want to understand how to work out your business core processes, to deliver consistent procedures? Whether you want to understand how best to audit your performance? Whether you want to understand the basics of plan - do - check- act for any management system? Feel free to come to me with your questions and I will provide as a minimum, the basics of what you need to do to drive your business management system, to meet your own needs, and any accreditation body... and of course as you improve, you want to continuously review and check that you are always moving forward!