CamilleConflict management & negotiation: communication support for effective and sustainable control
It is a question of putting in place rational and professional tools to defuse conflicts and enter your comfort / security zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, efficient and lasting way.
The objectives are:
0. Understand and identify the issues / risks then find a balance between empathy and conviction
1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance
2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles
3. Acquire the techniques of self-defense and mastery without hurting and being injured
4. Face and then defuse difficult behaviors (blackmail attempts, threats, destabilization) or even dangerous with a mediation strategy
5. Develop conflict management and negotiation skills by alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual.
Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020)
Postgraduate School Training & Ivy league college in the United States, our teacher has specialized and worked for over 13 years, in Europe and North America, in the field of communication and public speaking in renowned public and private international institutions, involved in forums and conferences, and focused on two areas: training and coaching, with the key words pedagogy and careful methodology.
- Locations: Geneva-Lausanne-Friborg-Neuchâtel-Montreux-Bâle-Sion-Sierre-Morges-Bienne. But currently, only by videoconference in accordance with national recommendations on Covid. These sessions also seem to be perfectly unanimous since they have the advantages of direct (example: quality of the interaction), without its disadvantages (ex: loss of travel time), with additional advantages (ex: of notes on the chat, which can be reread afterwards). In this context, these videoconference sessions for which you have requested me, seem to arouse a certain enthusiasm (and a certain enthusiasm). At your request, I therefore continue to offer them.
ShelleyBusiness English Language Fluency via Conversation and Writing.
Do you hate making English mistakes at work? Do you want to ask questions but don't know how? Are telephone calls awful? Do you need to negotiate, talk to a boss, make small talk, attend a conference, write emails, etc.? Does using English at work make you nervous?
If you answer "yes" to any of these questions, you are not alone! Most English language learners are scared to make mistakes in front of people, especially at work.
In my Business English class, I prepare students to speak in a variety of business situations. You will learn the vocabulary, useful phrases, and communication skills necessary for working in English.
In each class, we 1) Learn vocabulary, grammar, and useful information, 2) Complete activities to practice using what we learned, and 3) Have a conversation or role-play activity to use what you learned in a natural way.
StephanImprove your negotiation skills using the Harvard method
It has been said everything is negotiable. You might have experienced this early in life, for example when you discovered your bedtime was not cast in stone. Years later you probably found out your negotiation skills had gradually become more important. Indeed, they are an essential competence for everyone who wants to achieve something.
As a professional, you have to negotiate a lot, too. You are likely to find yourself mediating between clients involved in a conflict or negotiating about certain clauses in a contract. Besides that, you might have talks with your employer about salary, holidays and other (secondary) working conditions.
We'll use the Harvard method to prepare you for situations like the one pictured above. Step by step, we'll pass through every stage of this famed method, which aims rather at creating a win-win situation than beating the other party. The aim of this course is twofold:
1. You are able to reproduce the theory behind negotiation skills and to apply that knowledge to specific cases as a means of preparing for the actual negotiation.
2. You are able to negotiate in an international environment, using negotiation techniques and communication skills that are suitable for that context.
In other words, we'll discuss the theory and bring it into practice through cases that are specifically developed for this course.
Marwan ClausseCoaching in public speaking for all audiences
Opening a school is one of my biggest ambitions,
When I was younger I was a curious student, and uncomfortable with the school system. Of those whose capacities we praise and before whom we get angry at the lack of discipline.
So I learned by myself, and found myself to be a form of self-taught person who persevered to validate diplomas with flying colors, and not to deprive myself of doing something else.
In short, I learned to learn and trust myself while being demanding with myself, I am fortunate to know how to tame my brain so that knowledge is a desire, not a chore.
You never learn better than when you like it, when you find it attractive. Desire is born rigor.
Winner of negotiation contests and participants, organizers and trainers in public speaking, I realize that oral communication offers considerable advantages in today's world.
So this is what I want to give, confidence, keys, desire and results.
We are here to succeed.